Rehana
GBTurbo tenant is a great platform! Turbo tenant is a great platform to keep everything organized. The listing process is straightforward. Tenants can apply directly and the reports come back very efficiently. They’ve priced the application fee at the right amount which we all appreciate. They also advertised my listings on multiple websites and updated everything as I made changes to my listings. Thank you turbo tenant!
Selwyn da Costa
GBTurbotenant makes it easy Turbotenant was a crucial part of managing our rental from finding leads, screening and onboarding. Tenants have also found it very to use and our utilizing the messages feature which is great. I do not collect rent through the platform but it is a great way to keep track of Zelle payments and send invoices/reminders. Some improvements can be a separate application feature that doesn’t need the screening. This will help Landlords to first check the application and see if the Tenant is a good fit without asking them to pay for screening.
darin
GBthis is a landlord service this is a landlord service, very unfriendly to the tenant. after taking an invasive amount of personal information it does what it wants, and there is no way for the tenant to reach a live person. their phone number is for 'premier members', i.e. landlords. there is no chat. there is an email address which they do not respond to. i have sent several emails over a period of several days and gotten no response. tenant cannot even close its account! there is no way to do that online, and as stated above, they do not reply to the support email address.
Bailey Windfree
GBI had high hopes for this company I had high hopes for this company, but I am frustrated and upset with their accounting processes. They have poor customer service and have raised their prices over 100% year over year. They even started charging my tenants extra fees without notice (ACH). AVOID this company.
Lynn Ivans
GBI like the "pre screener information"… I like the "pre screener information" That really helps. Also, I am impressed by how many leads I have gotten from your process. I will always use Turbo Tenant for my apartment listings!!!!!