All in one hub All in one hub! I love the features it offers all in one, organized place. I can advertise the apartments across multiple sites, communicate with potential tenants, prescreen tenants, screen and accept applications all in one place. I also love the previous landlord reference feature. I haven't used the lease feature and managing rent payment feature yet but based on my experience with all of the above, I may go ahead and use it to manage everything for my rentals.

We have multiple accounts with them for… Update: TurboTenant just went ahead and cancelled our accounts without notifying us. When we enter our emails we get a message that says no accounts have been found. Was it because of this review? We are paying separately for each account and at this point we just stranded. We have over 30 tenants that now are just unable to access their info on TurboTenant or submit a payment. We have multiple accounts with them for different owners we manage properties for and we just noticed that text messages from one owner's account are showing on another account and vice versa. We reached to them and basically they said this is because we have too many tabs open and access accounts through so many devices. Really sad how they put the burden of their incompetence in our shoulders. This is very typical from TurboTenant. Not the first time they just wash their hands and fail to take ownership for the technical issues they have. This is also a huge privacy concern, tenants communicate private info all the time and they no longer have the certainty that their info is being well protected.

FRAUD!! FRAUD!!! We recently started getting strange people driving up to our house and couldn't figure out why until someone rung our doorbell and we found out our house was listed on this website fraudulently for rent!!!! There's no way to contact them to get the listing removed immediately. Clearly no one is verifying the listings on their website and having random people come up to my house is incredibly dangerous to me and my family. I'll be reporting them to the local news next!!!

Helpful Support TurboTenant support staff is so helpful! I have never had an issue that they couldn't solve. And I made a suggestion about being able to share work orders with maintenance workers via email, and they added that as a feature! I feel like they really listen to their users and are constantly trying to improve their product.

Love the Customer Service My situation was complicated - and still is, but TT customer service is extremely helpful and responsive. I would highly encourage any landlord to subscribe to the premium service. It's a must-have for tricky situations. I have always had excellent response times. I also love that they track our conversations. A great document just in case I ever needed it.