the response is quick and the problem… the response is quick and the problem solved by staff instantly

No-IP products and support are GREAT! No-IP products and support are robust, reliable, economical, and support articles are linked to the product configuration page, so you have no wasted time searching a KnowledgeBase to get answers to your questions. The answers are right there where you need them. Support incidents are responded to quickly, and you usually get the correct answer on the initial response. No-IP is hard to beat in any category. I highly recommend them.

Customer service at its best! I received great support to resolve an issue with receiving the noip expiration and authentication emails, even though I'm not a paying customer but use a free noip service. In addition the issue was not located on the noip side but was with my hosting provider. Nevertheless the noip support team kept answering all my emails until the issue was resolved. Many thanks for this excellent service! Sascha Hamburg, Germany

Rapid response on weekend I’ve used the managed DNS service for about 2 years now. I was setting up email for a new domain. I couldn’t add the DNS records through the UI due to the length of the field, but customer support was able to handle it under 24 hours on a weekend. Very happy with no-ip all around!

I don't have any problem I'm using a free NO-IP domain with my server at home. I had no problem of my account being disabled or anything like that. Yes, you need to "confirm" your hostname every 30 days, but that's okay IMO.