Rapid response on weekend I’ve used the managed DNS service for about 2 years now. I was setting up email for a new domain. I couldn’t add the DNS records through the UI due to the length of the field, but customer support was able to handle it under 24 hours on a weekend. Very happy with no-ip all around!

Been using them for over a decade Been using them for over a decade. Never let me down . Works great with my synology Nas

Not the best in communication Ok the communication is not great but they did reply in 24 hours…. Not sure about the refund yet not showing in the bank… but the website is a bit confusing that why I paid twice for the same service….. so my experience wasn’t great at first but let’s see if they do what they say they’ll going to do…..

Great service for 5 years and counting Hey @no-ip, your service can do with a 'troubleshooting help' link near your front page. I've been using this service for about 5 years now and had *zero* downtime. This company just gets me what I need: some free subdomain with a dns record that's easy and cheap to automatically update I've noticed a lot of negative reviews, and I've had several peers get upset (and blame no-ip) when they couldn't figure out why they couldn't get their things running as expected. Unfortunately, their disappointment was often misplaced. Perhaps no-ip could put some 'general instructions for port forwarding' or something for more novice users? Overall, I love this service

NO-IP is now run by scam artists After being a subscriber for 10 years (since 2013) and paying $24.95 a year for 7 years from 2016 until last year, on Oct. 30, 2023 NO-IP debited my credit card for $59.99, a 140% increase without warning...no e-mail, nothing. I was not given an opportunity to decline or to cancel. And no, there was nothing in my SPAM folder. When I called their phone there was no option to speak to billing/accounting, only support. Their FAQ instructed me to create a support ticket online, which I did, leaving my full contact info. Three days later I log into my account and there is NO record of my support ticket. I heard nothing from NO-IP until I cancelled my subscription. I have no intention of continuing doing business with such a poorly run company. When I cancelled I get an e-mail saying "Thank you so much for being a No-IP customer, we really appreciate it." What a way for them to show it. If I could give NO star I would.