Disastrously bad handling of a false content report I ran a game server using No-IP's service as DDNS. An upset member of the group submitted a false "copyrighted/malicious content" report and my account was closed. As I was concerned that I've been framed for distributing malware or other potentially illegal actions, I emailed them to explain my situation. But there was no further response after an exchange that amounted to, "Go away, we won't help you"—what a joke! Edit: After contacting them again, the case has been reopened. I'll update this review if their investigation reaches an accurate conclusion.

No-IP products and support are GREAT! No-IP products and support are robust, reliable, economical, and support articles are linked to the product configuration page, so you have no wasted time searching a KnowledgeBase to get answers to your questions. The answers are right there where you need them. Support incidents are responded to quickly, and you usually get the correct answer on the initial response. No-IP is hard to beat in any category. I highly recommend them.

NO-IP is Great NO-IP is Great! I have used No-IP for several years to access our VPN network. It works very well. We recently closed the office, my subscription auto renewed at 3am before I could cancel. I opened a support ticket today (saturday) and Jose handled my refund with no drama. I highly recommend NoIP!

Not the best in communication Ok the communication is not great but they did reply in 24 hours…. Not sure about the refund yet not showing in the bank… but the website is a bit confusing that why I paid twice for the same service….. so my experience wasn’t great at first but let’s see if they do what they say they’ll going to do…..

The prices have almost doubled! I have used NOIP's service for more than 10 years and with a few exceptions everything was mostly satisfactory. The prices were always relatively high, but the service was usually okay. But the latest increase is simply outrageous and brazen. Without notice the prices were almost doubled and then without asking! drawn in automatically! This is also incomprehensible, as the costs in this area have become cheaper. Other providers with comparable offerings sometimes cost less than 1/10th of Noip's service prices. This is no longer a reliable partner. Time to say goodbye