Awesome product Awesome product! The replacement took awhile but the customer service made it up by including some freebies…thank you!

It’s a scam basing on my experience It’s a scam basing on my experience. Ordered Aug 14, Order # 22667H. Never received the order. I was given a run around on several email support follow up. Saying no tracking number because they used a carrier that ships with no tax so never had any tracking information. After more than 30days, I was given a print screen that it has been delivered but the address it has been delivered to was completely different from the address I used for my order. No response on either a replacement or refund query.

Very poor quality ice bath with poor… Very poor quality ice bath with poor materials and some parts missing. No response from customer services team. The structure is easy to assemble but you cannot get enough air into the ring - the lid is completely useless. Would strongly recommend paying a bit more for a more reputable company (e.g Lumi or myomaster). I'll be binning this soon.

Product is good and easy to assemble The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited. Giving three stars as the website stated that dispatch would be done in three working days (it was 10 instead), due to "unexpected high traffic", which is understandable but a bit misleading. They have since changed it I believe. But also the website stated delivery would be DHL and instead was UPS. A bit knit-picky, but I initially thought that it was a scam due to the delay. But anyway! just my two cents. My mother is happy so that is the most important thing. Onward ice baths!

Dear Hydrofic Team Dear Hydrofic , I thanks to you because your invent create big life changing in my health. I am using everyday after gym , all my muscle sore , boneache 80% less now. Thank you Engin