Good after service Delivery took w long time than usual. Products are coming from China and they delivered the wrong item but in return they give me full free accessories to compensate.

Missing leg parts and no instructions… So this arrived with no instructions for the expensive water cooler aspect but many parts. The actual problem ce bath came with one too few pvc legs so we can’t use it. No luck getting in touch with anyone so far..

Great product Great product - however the packaging was rather basic (just a card box). Delivery took longer than the promised one if 2-3 days (took over a week)

Product is good and easy to assemble The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited. Giving three stars as the website stated that dispatch would be done in three working days (it was 10 instead), due to "unexpected high traffic", which is understandable but a bit misleading. They have since changed it I believe. But also the website stated delivery would be DHL and instead was UPS. A bit knit-picky, but I initially thought that it was a scam due to the delay. But anyway! just my two cents. My mother is happy so that is the most important thing. Onward ice baths!

Dear Customer Service Dear Customer Service! I am sorry to note that the goods ordered from you were returned by the courier service. According to them, I did not receive a notification because you gave them a wrong email address. What I don't understand is that if I receive feedback about the purchase, why can't I enter that email address? I would like to receive the goods, I would like to resolve the situation because this is very unprofessional customer service. For help, my correct email address is gasparzsoltferenc74@gmail. com Thanks Gáspár Zsolt Order number:22177H