Product is good and easy to assemble The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited. Giving three stars as the website stated that dispatch would be done in three working days (it was 10 instead), due to "unexpected high traffic", which is understandable but a bit misleading. They have since changed it I believe. But also the website stated delivery would be DHL and instead was UPS. A bit knit-picky, but I initially thought that it was a scam due to the delay. But anyway! just my two cents. My mother is happy so that is the most important thing. Onward ice baths!

It was a good experience buying the… It was a good experience buying the Hydrofic. The only issue was a leak, which I fixed. The customer service was good, as they provided a 50% refund for this issue immediately.

Horrible service been 2 months and… Horrible service been 2 months and still haven’t received my bath. It’s says world wide shipping, I’m living in India then they use a sun contractor to deliver tub. Asking me for a kyc number, a kyc number is for Indian citizens not part time residents. I’ve tried to explain to this them over 2 months and they won’t give me my money back or deliver.

Dear Hydrofic Team Dear Hydrofic , I thanks to you because your invent create big life changing in my health. I am using everyday after gym , all my muscle sore , boneache 80% less now. Thank you Engin

Great product Great product - however the packaging was rather basic (just a card box). Delivery took longer than the promised one if 2-3 days (took over a week)