Great product Great product - however the packaging was rather basic (just a card box). Delivery took longer than the promised one if 2-3 days (took over a week)

I had an ok experience with… I had an ok experience with hydrofic.com - nothing special, nothing terrible. The process of ordring and completing a transaction wasn't particularly difficulty or complicated, no different than the avarage online store. I got what I ordered in good condishion. So altogether it was meh - not good nor bad. Nothing to write home about, but nicht terrible either. Generally it was just mediokre.

Scam company It’s been weeks waiting for my item to “dispatch”. After so many emails back and forth where they kept saying they need to follow-up with their dispatch team, I advised them, via email, to cancel the order. All of a sudden they said the order was with the shipping carrier and couldn’t be cancelled, yet they couldn’t provide a tracking number. Absolutely scam.

Very poor quality ice bath with poor… Very poor quality ice bath with poor materials and some parts missing. No response from customer services team. The structure is easy to assemble but you cannot get enough air into the ring - the lid is completely useless. Would strongly recommend paying a bit more for a more reputable company (e.g Lumi or myomaster). I'll be binning this soon.

Horrible service been 2 months and… Horrible service been 2 months and still haven’t received my bath. It’s says world wide shipping, I’m living in India then they use a sun contractor to deliver tub. Asking me for a kyc number, a kyc number is for Indian citizens not part time residents. I’ve tried to explain to this them over 2 months and they won’t give me my money back or deliver.