The US Bathstore always efficient and reliable The US Bathstore team was always available when called, friendly, efficient, reliable and tracked the shipment all the way till it arrived at its destination. A huge Thank You to the US Bathstore Team.

Horrible Experience Horrible Experience. This company uses a terrible freight company - they dropped my mirrored cabinet in front of trash cans - no signature, not even a doorbell ring. When I contacted them about potential missing pieces, I had to email them repeatedly to get a response. Not timely customer service. I do not recommend them.

Beautiful variety wrong top The vanity is beautiful but I ordered a white top, I received a marble top. Not what I wanted. It was too late to refuse and get the right top for the time of my remodel. I hope for future they re assess the orders and send the correct merchandise the customer ordered especially for the price. Otherwise the vanity is exactly what I wanted and expected in quality.

The product was beautiful and high… The product was beautiful and high quality. We are very pleased with our purchase! The only drawback for me was the the delivery company called and scheduled delivery for a Thursday in a 3-4 hour window, but they dropped it off two days early. I was supposed to make sure the product was correct and not damaged before I accepted it, but did t have the chance. Luckily everything was fine.

I’ve been waiting over a week just to… I’ve been waiting over a week just to receive an RMA and shipping label for a return. These days returns shouldn’t be this hard, I feel like this is still the ‘90s having to take this long. Also restocking fees and shipping fees associated with returns weren’t made aware to me at time of purchase. My box that I’m returning showed up with dented sides and now there’s the potential your company won’t take my return back because the box isn’t in “perfect condition” even though that’s how it showed up on my doorstep. Pretty antiquated policies if you ask me