Will never order from here again Did not ship within the ten days as promised. I called to cancel order and miraculously the order was in route. I called the freight company and the item had not been picked up from vendor. I called again to cancel and get a refund, showing that I tried to cancel before item shipped. US Bathstore refused to cancel and refund, told me to refuse order when it arrived and a refund would be issued once they received the item back. I ordered the item on 12/24 and have been going back and forth trying to get a refund. I am getting ready to go to the credit card company and file a fraud case.

The US Bathstore always efficient and reliable The US Bathstore team was always available when called, friendly, efficient, reliable and tracked the shipment all the way till it arrived at its destination. A huge Thank You to the US Bathstore Team.

TERRIBLE EXPERIENCE Initial response was delivery in about 9 days. On day 8 I receive an email saying the item is now out of stock and the offer an alternative of a different size-- for a SHOWER PAN! if you order a certain size, that's obviously the size you need/ want, not 6 inches larger! Super annoying and a HUGE delay in our project now! They are definitely a 2nd rate shop!

Good product selection at reasonable cost US Bath Store supplied us three vanity sinks for a new house. They were priced very reasonably, packed carefully and shipped in a reasonable time.

Stay Away! Stay Away!! Bought a Bath Vanity on Black Friday. My order was confirmed and was supposed to ship in 3-5 buisness days, but after over 1 week I was told that they couldn't ship item due to damage and a third party could ship for and additional cost of $270, which they would cover 50%. What company sells a product and then charges additional money to ship? Take your buisness elsewhere