I’ve been waiting over a week just to… I’ve been waiting over a week just to receive an RMA and shipping label for a return. These days returns shouldn’t be this hard, I feel like this is still the ‘90s having to take this long. Also restocking fees and shipping fees associated with returns weren’t made aware to me at time of purchase. My box that I’m returning showed up with dented sides and now there’s the potential your company won’t take my return back because the box isn’t in “perfect condition” even though that’s how it showed up on my doorstep. Pretty antiquated policies if you ask me

NOPE! They may be amazing, but were not for me. I placed an order yesterday early morning for a vanity top, got an email fairly quick confirming the order, ok good so far. Then mid afternoon another email, with a story about damaged items in their warehouse but not to worry they found someone else but it will cost additional shipping, but not to worry they will cover 50% my portion will ONLY be $100 over the price I paid few hours earlier. GTFOH!

TERRIBLE EXPERIENCE Initial response was delivery in about 9 days. On day 8 I receive an email saying the item is now out of stock and the offer an alternative of a different size-- for a SHOWER PAN! if you order a certain size, that's obviously the size you need/ want, not 6 inches larger! Super annoying and a HUGE delay in our project now! They are definitely a 2nd rate shop!

Excellent quality product, lovely too! The bath bench I ordered id very well made, sturdy, and beautiful. The delivery was timely. I am especially impressed and glad that there was an option for purchasing special cleaning products to keep my bench free from dirt mold and discoloration in the future.

Scam Fraud BE AWARE Let’s see I ordered… Scam Fraud BE AWARE Let’s see I ordered then a week after paying through Zelle they wanted additional shipping costs. I canceled the order and they have not returned through Zelle back. They sent a Mercery website to gain access to my banking account and now no one is responding to me