Good product and service I bought the DVD ripper software for my old computer a year or two ago, and it worked perfectly for me. I just got a new computer and requested a transfer of the license, and once I found my receipt the vendor was able to do this for me quickly.

Product not working on MacBook Product not working on MacBook. After three months of trying being helped by customer service I give up. A solution does not come, their only solution consists of the tip to download the program again. A really crappy experience. April 2024: Of course I also contacted customer service in response to the response to my review. My last attempt is now a week ago. No reaction at all. Really outrageous when you look at what you pay for the product. Don't buy! I repeat: don't buy!

Best software for ripping blu-rays. Best software for ripping blu-rays.

Great software Great software, had an issue with my licence as I had to reinstall due to buying a new Mac and the company responded quickly to reset my licence.

BluRay/DVD Ripper Not Working I purchased the BluRay/DVD ripper program back in December because I was seeing their add online that this program RIPs ALL DVD & BluRays. I have majority DVD’s and this program in 4 months has failed after 10% on over 20 DVD’s and it is getting worse! I have reached out to customer service, left comments, provided logs, provided pictures, provided the drive I am using and NOTHING. Instead of this program getting better, it is getting WORSE! For what I paid for this program, free rippers do a better job than this program! I cannot recommend and strongly suggest not buying this product as it is false advertisement.