Great service Great service: Bought the software at the beginning of December, but only tried to install it yesterday. I noticed that I had lost the email with the download link or registration code. At first I was skeptical because the payment went to “digitalriver”. I wrote an informal email and received release data at short notice. Thank you very much. Software has only been tested briefly so far. Easy to use and even in German. The first attempts worked straight away. I am very happy with the purchase.

Product not working on MacBook Product not working on MacBook. After three months of trying being helped by customer service I give up. A solution does not come, their only solution consists of the tip to download the program again. A really crappy experience. April 2024: Of course I also contacted customer service in response to the response to my review. My last attempt is now a week ago. No reaction at all. Really outrageous when you look at what you pay for the product. Don't buy! I repeat: don't buy!

Could Be Better While it turned out that I had a defective Blu-Ray player in my PC, it was never suggested by VideoByte makers that I investigate that possibility. As a troubleshooter, that might have been one of my first questions: Have you checked the reliability of your BD-DVD player? I am NOT a troubleshooter; I sought help from the "professionals" who repeatedly and routinely asked questions about the functionality of the software and how I was using it. It all turned out to work just fine in the end although converting Blu-Ray disks to mp4 is a long and time-consuming process, which the Seller never explains. Thank you for your help.

Great service Having only recently bought their products, my desktop crashed and I had to replace it. I lost my software. I wrote and explained my situation and had a swift positive response that means within a day or so I was able to use the software again. Great service

Best software for ripping blu-rays. Best software for ripping blu-rays.