Terrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.

Terrible experience - account closed without notice We signed up for this service to provide a customer help line for our online annual meeting of 350 people. After testing and getting help from evoice we felt ready to go. We had five people answering calls as the meeting began to provide assistance in connecting into the meeting. Our membership is older so we expected to have a good number of calls for about an hour and then have things slow down. And things did slow down! As in - we were shut down by evoice. They closed our account completely right in the middle of our event and called it a "fraud alert". I called the company, spoke with customer service and verified who I was and why we had so many calls. They agreed to reactivate it AFTER A MANDATORY CREDIT CHECK. So we were left hanging (for a $14 a month service) for a credit check. Even more frustrating is that they don't just close your phone line, they closed our account so I can't even go in and remove my corporate credit card number. Our members were left without support during an important meeting. We spent valuable time during the meeting trying to sort things out and there WAS NO WARNING that this might happen. In my conversation with evoice prior to the meeting I explained what we were doing and no one suggested this might happen. Save yourself the frustration and skip evoice.

This company is AWESOME This company is AWESOME, they help me set up 3 business numbers without a problem. I use to use Ring Central... but they are not the same. I would highly recommend eVoice over any other virtual phone systems. The features they offer can NOT be beat. I am a customer for life. #eVoice, #eVoicebusiness, #eVoicePhoneSystem, #eVoicecantbebeat.

Very patient and professional I have to say I was very impressed by this gentleman gerome He was very patient and professional. I wish there was a lot more people like this in the customer care world...

Lia was super helpful! I called from the US about some fraud committed on one of my cards, charged to evoice. Lia was extremely helpful in getting me information about the fraud which will help me get the problem resolved.