AWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.

Terrible experience - account closed without notice We signed up for this service to provide a customer help line for our online annual meeting of 350 people. After testing and getting help from evoice we felt ready to go. We had five people answering calls as the meeting began to provide assistance in connecting into the meeting. Our membership is older so we expected to have a good number of calls for about an hour and then have things slow down. And things did slow down! As in - we were shut down by evoice. They closed our account completely right in the middle of our event and called it a "fraud alert". I called the company, spoke with customer service and verified who I was and why we had so many calls. They agreed to reactivate it AFTER A MANDATORY CREDIT CHECK. So we were left hanging (for a $14 a month service) for a credit check. Even more frustrating is that they don't just close your phone line, they closed our account so I can't even go in and remove my corporate credit card number. Our members were left without support during an important meeting. We spent valuable time during the meeting trying to sort things out and there WAS NO WARNING that this might happen. In my conversation with evoice prior to the meeting I explained what we were doing and no one suggested this might happen. Save yourself the frustration and skip evoice.

I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.

Jeff Brownlee ... amazing guy! Jeff Brownlee has been amazing to work with. He went above and beyond and was able to solve all our problems. Even after we were setup, he gave us excellent support and made sure that our problem was fixed fast and effectively. Great guy to work with ... 4 thumbs up!

I've dealt with Fiona at Customer Support I've dealt with Fiona at Customer Support, and even though I was at the incorrect place - even the incorrect company! - she went out of her way to assist me, and her suggestions eventually lead me to the correct company. She was really amazing. She's an absolute asset to your company. Thank you very much. It is highly appreciated! Jackie Winkens, South Africa