DO NOT get a VoIP line from evoice for your business! You’ll regret it. They will force you to stay with them by not letting you port out your number to another carrier. They know after a few months, no one would want to change their number for their business and they would stay with evoice because they don't allow portability. They claim they are not a carrier but a service provider, but that’s just an excuse. If they want to free up the number so you can take with you, they can! But they won’t! They flagged my previous review and trustpilot removed it based on technicality. Hopefully this one won’t get removed!

I called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.

Terrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.

True Professional Jeff has always been a true Professional! Any issue that I have ever had, He has always helped out or taken care of it for me within a very short time. I'm grateful for His hard work and dedication to His company, but more importantly to people like me. I truly appreciate everything you do Jeff! Mel Dodenhof

I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.