eVoice

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3.55
Based on 20 Reviews

5

60.00%

4

5.00%

3

0.00%

2

0.00%

1

35.00%
About eVoice

eVoice is a leading small business phone system that professionally and efficiently handles calls. Let us answer, route, and manage your virtual phone number!

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Paresh Soni - GBI
CA

Jeff Brownlee ... amazing guy! Jeff Brownlee has been amazing to work with. He went above and beyond and was able to solve all our problems. Even after we were setup, he gave us excellent support and made sure that our problem was fixed fast and effectively. Great guy to work with ... 4 thumbs up!

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Kirk Robertson
GB

Very patient and professional I have to say I was very impressed by this gentleman gerome He was very patient and professional. I wish there was a lot more people like this in the customer care world...

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Josh
GB

Evoice Showed What They Are About... I am adjusting this review to a 4 star because the company completely corrected the issue and went above and beyond to make sure this was not only corrected but was also taken care of due to the mistake. I would have this rather not happened in the first place of course but know that they truly care about their customers. Initial very upset review below as I want others reading this review to know that they do have excellent customer service I am stunned they turned this around. Initial Review: I first noticed from a customer that my business phone number was disconnected and then tested my business phone number to confirm. I then attempt to log into my business account and it states the information cannot be found. I call and wait on hold for 25 minutes and then I am disconnected. I speak with Eddie who lets me know it is an issue on their end that my account had been flagged for 100 calls per day. He then states they cannot fix the issue right away and make take 2-24 hours. I have now gone days with a disconnected business phone after years of service with the company. This must be a very small company with just a few employees as the wait time is incredibly long and the chat wait time is also excessive. I will update this review if the issue is resolved. As of now, I have lost thousands of dollars due to the company not being able to provide a business phone line.

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Mel Dodenhof
GB

True Professional Jeff has always been a true Professional! Any issue that I have ever had, He has always helped out or taken care of it for me within a very short time. I'm grateful for His hard work and dedication to His company, but more importantly to people like me. I truly appreciate everything you do Jeff! Mel Dodenhof

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Soothing Scars Foundation Inte
GB

I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.

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