Mr Paul Freeman
GBImpossible to cancel Impossible to cancel. Made it very difficult to cancel continually asking for more info to verify my identify. Despite knowing the credit card number I pay for it on they said it was the wrong account. I provided evidence that they were debiting that card and they still said it was the wrong card :)) They asked for more info (emails, phone number..) but still said I didn’t pass ID verification. Total nonsense. Now I have to call. What, because I don’t know who I am via email. Price also went up without notice by 35.4% without any notice. Crap service. Would I NEVER use them again. NOT recommended!!
Alex
GBLia was super helpful! I called from the US about some fraud committed on one of my cards, charged to evoice. Lia was extremely helpful in getting me information about the fraud which will help me get the problem resolved.
Marie Williams
GBSurvey for Stephanie Mattock. She ROCKS Very professional and spot-on with everything I didn't have to worry about anything while I was in the hands of Stephanie Maddox. She was great!
Jackie Winkens
ZAI've dealt with Fiona at Customer Support I've dealt with Fiona at Customer Support, and even though I was at the incorrect place - even the incorrect company! - she went out of her way to assist me, and her suggestions eventually lead me to the correct company. She was really amazing. She's an absolute asset to your company. Thank you very much. It is highly appreciated! Jackie Winkens, South Africa
Linda McKinney
GBI called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.