Linda McKinney
GBI called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.
Emma
NZTerrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.
Eric Villeneuve
CAAWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.
Alex
GBLia was super helpful! I called from the US about some fraud committed on one of my cards, charged to evoice. Lia was extremely helpful in getting me information about the fraud which will help me get the problem resolved.
Kirk Robertson
GBVery patient and professional I have to say I was very impressed by this gentleman gerome He was very patient and professional. I wish there was a lot more people like this in the customer care world...