Terrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.

I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.

I called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.

Lia was super helpful! I called from the US about some fraud committed on one of my cards, charged to evoice. Lia was extremely helpful in getting me information about the fraud which will help me get the problem resolved.

BAD SERVICE! Absolute waste of time and money Absolute waste of time and money. TERRIBLE INTERFACE AND CALL FEATURE IS ABYSMAL! I paid for the year and asked customer service to cancel my plan within 30 days. They asked me to wait for my number to be ported so I dont lose the number. After the port I called to cancel and they said I cant get a prorated refund because I did not cancel in time. THESE GUYS ARE THIEVES. DO NOT BUY THIS SERVICE!