Terrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.

True Professional Jeff has always been a true Professional! Any issue that I have ever had, He has always helped out or taken care of it for me within a very short time. I'm grateful for His hard work and dedication to His company, but more importantly to people like me. I truly appreciate everything you do Jeff! Mel Dodenhof

Jeff Brownlee ... amazing guy! Jeff Brownlee has been amazing to work with. He went above and beyond and was able to solve all our problems. Even after we were setup, he gave us excellent support and made sure that our problem was fixed fast and effectively. Great guy to work with ... 4 thumbs up!

I called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.

0 would be a more accurate depiction 0 would be a more accurate depiction. Please be aware that this company has claimed their site and thus, it’s reviews publicized. They outsource most customer service support and will not cancel your subscription: no matter how many times you click cancel, chat or call!!! They fraudulently charge inflated billing for services never accessed, usable or subscribed by the consumer. Be very LEARY and read their agreement. They issue no guarantee that the services paid for are able or actually rendered. This is the legal term for “Breach for Cause”. STAY AWAY! If you do choose to use, be sure to submit a fraud lock on your account when you choose to terminate. It is the ONLY way you will actually stop them from continuing to charge. IN RESPONSE: Please do your due diligence and listen in on the phone calls with TODD, Customer Service Manager. Not only did he willfully lie, but he also misrepresented the company, was rude, refused to correct the error, still have not yet received the cancellation notification and billing monthly for services since 2018! It apparently showed it has not been used, we spoke regarding my attempts (via my wife as well) to cancel back in January 2019. He spat back erroneous information regarding log ins and now account has suspended, so I have yet to even see a single document for billing, usage, faxes (can't charge for junk faxes from your litigation competitors...) or anything else. What I CAN PROVIDE IS PROOF: proof that your company charged twice the amount originally agreed upon, there is not a single fiber of documentation in agreement for any additional services, it HAS NOT been used, and was cancelled back in January 2019, without a single notification or response since. That is until I noticed this charge incidentally. I have reported and will seek retribution.