I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.

AWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.

Issue resolved quickly without hassle! Issue resolved quickly without hassle! I had an issue that is to long to explain here but I leaving a review because of the excellent customer service I received. I believe the Reps name was Russ and he did an outstanding job! Put me on hold and came back a couple of minutes later letting me know he was working on my issue and and when he came back it was resolved! I very happy and want to let those who read this about the great service I received! Thank you eVoice and please let Russ know about this review.

DO NOT get a VoIP line from evoice for your business! You’ll regret it. They will force you to stay with them by not letting you port out your number to another carrier. They know after a few months, no one would want to change their number for their business and they would stay with evoice because they don't allow portability. They claim they are not a carrier but a service provider, but that’s just an excuse. If they want to free up the number so you can take with you, they can! But they won’t! They flagged my previous review and trustpilot removed it based on technicality. Hopefully this one won’t get removed!

Jeff Brownlee ... amazing guy! Jeff Brownlee has been amazing to work with. He went above and beyond and was able to solve all our problems. Even after we were setup, he gave us excellent support and made sure that our problem was fixed fast and effectively. Great guy to work with ... 4 thumbs up!