Horrible customer service that doesn't answer I reached out to evoice as I was moving abroad and needed to manage my US company and have access to the phone. I was sold the product with the promise that this would be no big deal and super easy, that's what they are built to do! After porting the numbers over and getting situated abroad, I was then told that I can have numbers reach my abroad number, but that my carrier would also charge me international rates- WHAT.... to make things worse I had to pay international fees to get ahold of their customer service. After emailing, chatting in and contacting through the app (all ways I was told to contact), the final conclusion was that I needed to contact by phone to confirm my identity. Well I waited over an hour before someone answered. Once they did, they hung up... I chatted back in, when I explained my situation the chat support agent said, you need to call and then IGNORED ME. I work with a lot of different software and companies and have NEVER received such horrid customer service. I DO NOT RECOMMEND THEM. I would consider using google voice or some other company.

AWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.

Survey for Stephanie Mattock. She ROCKS Very professional and spot-on with everything I didn't have to worry about anything while I was in the hands of Stephanie Maddox. She was great!

Terrible customer service Terrible customer service! I asked to speak to a higher manager and agent hanged up on me and closed my account.I called again and they didn't even let me explain myself or finish my sentence. This is how you treat people who have customers for many years. I want a manager to contact me before I escalate this.

I called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.