Eric Villeneuve
CAAWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.
Jackie Winkens
ZAI've dealt with Fiona at Customer Support I've dealt with Fiona at Customer Support, and even though I was at the incorrect place - even the incorrect company! - she went out of her way to assist me, and her suggestions eventually lead me to the correct company. She was really amazing. She's an absolute asset to your company. Thank you very much. It is highly appreciated! Jackie Winkens, South Africa
Zachary Thompson
CHHorrible customer service that doesn't answer I reached out to evoice as I was moving abroad and needed to manage my US company and have access to the phone. I was sold the product with the promise that this would be no big deal and super easy, that's what they are built to do! After porting the numbers over and getting situated abroad, I was then told that I can have numbers reach my abroad number, but that my carrier would also charge me international rates- WHAT.... to make things worse I had to pay international fees to get ahold of their customer service. After emailing, chatting in and contacting through the app (all ways I was told to contact), the final conclusion was that I needed to contact by phone to confirm my identity. Well I waited over an hour before someone answered. Once they did, they hung up... I chatted back in, when I explained my situation the chat support agent said, you need to call and then IGNORED ME. I work with a lot of different software and companies and have NEVER received such horrid customer service. I DO NOT RECOMMEND THEM. I would consider using google voice or some other company.
wendykds
GBThis company is AWESOME This company is AWESOME, they help me set up 3 business numbers without a problem. I use to use Ring Central... but they are not the same. I would highly recommend eVoice over any other virtual phone systems. The features they offer can NOT be beat. I am a customer for life. #eVoice, #eVoicebusiness, #eVoicePhoneSystem, #eVoicecantbebeat.
Alex
GBLia was super helpful! I called from the US about some fraud committed on one of my cards, charged to evoice. Lia was extremely helpful in getting me information about the fraud which will help me get the problem resolved.