Mel Dodenhof
GBTrue Professional Jeff has always been a true Professional! Any issue that I have ever had, He has always helped out or taken care of it for me within a very short time. I'm grateful for His hard work and dedication to His company, but more importantly to people like me. I truly appreciate everything you do Jeff! Mel Dodenhof
Marie Williams
GBSurvey for Stephanie Mattock. She ROCKS Very professional and spot-on with everything I didn't have to worry about anything while I was in the hands of Stephanie Maddox. She was great!
Jackie Winkens
ZAI've dealt with Fiona at Customer Support I've dealt with Fiona at Customer Support, and even though I was at the incorrect place - even the incorrect company! - she went out of her way to assist me, and her suggestions eventually lead me to the correct company. She was really amazing. She's an absolute asset to your company. Thank you very much. It is highly appreciated! Jackie Winkens, South Africa
Linda McKinney
GBI called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.
Josh
GBEvoice Showed What They Are About... I am adjusting this review to a 4 star because the company completely corrected the issue and went above and beyond to make sure this was not only corrected but was also taken care of due to the mistake. I would have this rather not happened in the first place of course but know that they truly care about their customers. Initial very upset review below as I want others reading this review to know that they do have excellent customer service I am stunned they turned this around. Initial Review: I first noticed from a customer that my business phone number was disconnected and then tested my business phone number to confirm. I then attempt to log into my business account and it states the information cannot be found. I call and wait on hold for 25 minutes and then I am disconnected. I speak with Eddie who lets me know it is an issue on their end that my account had been flagged for 100 calls per day. He then states they cannot fix the issue right away and make take 2-24 hours. I have now gone days with a disconnected business phone after years of service with the company. This must be a very small company with just a few employees as the wait time is incredibly long and the chat wait time is also excessive. I will update this review if the issue is resolved. As of now, I have lost thousands of dollars due to the company not being able to provide a business phone line.