BAD SERVICE! Absolute waste of time and money Absolute waste of time and money. TERRIBLE INTERFACE AND CALL FEATURE IS ABYSMAL! I paid for the year and asked customer service to cancel my plan within 30 days. They asked me to wait for my number to be ported so I dont lose the number. After the port I called to cancel and they said I cant get a prorated refund because I did not cancel in time. THESE GUYS ARE THIEVES. DO NOT BUY THIS SERVICE!

True Professional Jeff has always been a true Professional! Any issue that I have ever had, He has always helped out or taken care of it for me within a very short time. I'm grateful for His hard work and dedication to His company, but more importantly to people like me. I truly appreciate everything you do Jeff! Mel Dodenhof

Horrible customer service that doesn't answer I reached out to evoice as I was moving abroad and needed to manage my US company and have access to the phone. I was sold the product with the promise that this would be no big deal and super easy, that's what they are built to do! After porting the numbers over and getting situated abroad, I was then told that I can have numbers reach my abroad number, but that my carrier would also charge me international rates- WHAT.... to make things worse I had to pay international fees to get ahold of their customer service. After emailing, chatting in and contacting through the app (all ways I was told to contact), the final conclusion was that I needed to contact by phone to confirm my identity. Well I waited over an hour before someone answered. Once they did, they hung up... I chatted back in, when I explained my situation the chat support agent said, you need to call and then IGNORED ME. I work with a lot of different software and companies and have NEVER received such horrid customer service. I DO NOT RECOMMEND THEM. I would consider using google voice or some other company.

DO NOT get a VoIP line from evoice for your business! You’ll regret it. They will force you to stay with them by not letting you port out your number to another carrier. They know after a few months, no one would want to change their number for their business and they would stay with evoice because they don't allow portability. They claim they are not a carrier but a service provider, but that’s just an excuse. If they want to free up the number so you can take with you, they can! But they won’t! They flagged my previous review and trustpilot removed it based on technicality. Hopefully this one won’t get removed!

AWESOME SERVICES … I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.