Jeff Brownlee ... amazing guy! Jeff Brownlee has been amazing to work with. He went above and beyond and was able to solve all our problems. Even after we were setup, he gave us excellent support and made sure that our problem was fixed fast and effectively. Great guy to work with ... 4 thumbs up!

I called in with three issues I called in with three issues. He quickly researched and resolved two of them and also informed that the other issues is already known and being worked on. That issue should be resolved later today. I am very pleased with the customer service I received today. Thank you.

Impossible to cancel Impossible to cancel. Made it very difficult to cancel continually asking for more info to verify my identify. Despite knowing the credit card number I pay for it on they said it was the wrong account. I provided evidence that they were debiting that card and they still said it was the wrong card :)) They asked for more info (emails, phone number..) but still said I didn’t pass ID verification. Total nonsense. Now I have to call. What, because I don’t know who I am via email. Price also went up without notice by 35.4% without any notice. Crap service. Would I NEVER use them again. NOT recommended!!

This company is AWESOME This company is AWESOME, they help me set up 3 business numbers without a problem. I use to use Ring Central... but they are not the same. I would highly recommend eVoice over any other virtual phone systems. The features they offer can NOT be beat. I am a customer for life. #eVoice, #eVoicebusiness, #eVoicePhoneSystem, #eVoicecantbebeat.

Horrible customer service that doesn't answer I reached out to evoice as I was moving abroad and needed to manage my US company and have access to the phone. I was sold the product with the promise that this would be no big deal and super easy, that's what they are built to do! After porting the numbers over and getting situated abroad, I was then told that I can have numbers reach my abroad number, but that my carrier would also charge me international rates- WHAT.... to make things worse I had to pay international fees to get ahold of their customer service. After emailing, chatting in and contacting through the app (all ways I was told to contact), the final conclusion was that I needed to contact by phone to confirm my identity. Well I waited over an hour before someone answered. Once they did, they hung up... I chatted back in, when I explained my situation the chat support agent said, you need to call and then IGNORED ME. I work with a lot of different software and companies and have NEVER received such horrid customer service. I DO NOT RECOMMEND THEM. I would consider using google voice or some other company.