Horrible customer service that doesn't answer I reached out to evoice as I was moving abroad and needed to manage my US company and have access to the phone. I was sold the product with the promise that this would be no big deal and super easy, that's what they are built to do! After porting the numbers over and getting situated abroad, I was then told that I can have numbers reach my abroad number, but that my carrier would also charge me international rates- WHAT.... to make things worse I had to pay international fees to get ahold of their customer service. After emailing, chatting in and contacting through the app (all ways I was told to contact), the final conclusion was that I needed to contact by phone to confirm my identity. Well I waited over an hour before someone answered. Once they did, they hung up... I chatted back in, when I explained my situation the chat support agent said, you need to call and then IGNORED ME. I work with a lot of different software and companies and have NEVER received such horrid customer service. I DO NOT RECOMMEND THEM. I would consider using google voice or some other company.

Survey for Stephanie Mattock. She ROCKS Very professional and spot-on with everything I didn't have to worry about anything while I was in the hands of Stephanie Maddox. She was great!

This company is AWESOME This company is AWESOME, they help me set up 3 business numbers without a problem. I use to use Ring Central... but they are not the same. I would highly recommend eVoice over any other virtual phone systems. The features they offer can NOT be beat. I am a customer for life. #eVoice, #eVoicebusiness, #eVoicePhoneSystem, #eVoicecantbebeat.

I am very thrilled to write this review… I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.

DO NOT get a VoIP line from evoice for your business! You’ll regret it. They will force you to stay with them by not letting you port out your number to another carrier. They know after a few months, no one would want to change their number for their business and they would stay with evoice because they don't allow portability. They claim they are not a carrier but a service provider, but that’s just an excuse. If they want to free up the number so you can take with you, they can! But they won’t! They flagged my previous review and trustpilot removed it based on technicality. Hopefully this one won’t get removed!