long time customer
USI have ordered from Thirsty Towels for excellent products and customer service I have ordered from Thirsty Towels for years because of their excellent quality. This time I mistakenly ordered the wrong size bathrobe and the lady graciously helped me through the return and exchange process. The new one arrived and everything is good.
carrie
USBathrobe is perfect Bathrobe is perfect -- thick, thirsty cotton, very soft, very plush, fits well. Only drawback is because of the superior quality, it's so heavy! Package arrived quickly, and embroidered name was done well. Would recommend in a heartbeat.
Linda Johnson
USReceived wonderful assistance on the … Received wonderful assistance on the phone. Shipping was fast and efficient. I ordered the 24 oz robe, which is really thick. Perhaps a little too heavy for me. I over reacted to the flimsiness of other robes I had ordered. Wish I had ordered a regular robe for comparison.
Guy
USGreat product and value but sticky and … Great product and value but sticky and difficult web site. "Dragon's Rest" lettering came out wrong with extra "b" stuck on end. Either they messed up or using monogram part of web to easy to include too obvious extra letter. Very pleasant response when I emailed them but only assurance it could not be fixed. Very nice robes though.
Kenny
USExactly What I Was Looking For Trying to replace my wife's favorite robe, was not easy, until I ran across 'TT&B'. She wanted a heavy robe & she got it. Our 5 year grandson even remarked "Nanny, tell Papa not to get such a heavy robe" as he was attempting to pick it up & bring it to her. Luxurious & exactly the color I have been searching for. Thanks TT&B!