Caution on the VPS services and cost! Provide the ability to negotiate the refund for VPS services if a company decides to migrate. Due to my surgery and hospitalization I could not attend to the DNS issues and the difficulty to try to resolve as it very hard to reach someone on the phone and the decision for the renewal of VPS services back in december. I tried to seek a refund as I have now recovered as I am thinking to migrate to a local service provider. I asked iPage via a chat on their system if I can obtain a refund and if the amount refunded can be prorated to the unused term. It is a 2 year term. Sadly I am disappointed on their reluctance to provide a refund of a remaining term of 20 months.

Manohar The chat representative was very patient and helpful. I had several requests that were granted. I was hoping for a simpler option for renewal, however. I am very low tech and only want a website page that's easily updated and an email address- nothing more. It seems expensive to pay $186 + for 1 year for our small nonprofit need.

81% price hike! I have been using iPage to host a number of web sites for some years now. I have found the service to be reliable and fast enough for my needs. I am due to renew my subscription shortly and I was absolutely amazed to find that there is an 81% (eighty one percent!) increase over last year’s rate. I have not requested any changes, so this really is a like for like comparison. I can see absolutely no justification for this this level of price hike. They have just lost my business as I have now signed up with an internationally known competitor, offering me the same features at a fraction of the cost. I wonder how many customers they will lose before they realise they are simply killing their business.

Use Ipage at your Own Risk After using ipage for two years I realized the following. - Affordable - Unlimited Storage - Unlimited Database X No Cpanel X You can easily get hacked X They dont have 2 Factor Authentification X A compromised support can hack your account since you entrust them with your security question (I found this very weired) X No log to see where your account has been logged in from

Customer service was great Customer service was great, their online chat function works well. Was helped by a rep called Asariya. I was happy with the outcome after my case was evaluated in a review. I agree with the other reviewers about prices, but blame myself for not keeping on top of it. Tbh everyone is increasing prices for everything nowadays.