iPage Has an AWESOME support team I felt that iPage technician Sabeel had a lot of experience with domain issues and resolved my concerns in one chat. Normally I don't like to use chat and was reluctant to engage with iPage chat because I didn't think my issue could be resolved via a chat. However, to my surprise, it was easy and now I feel it was better than trying to explain my issue on the phone. Thank you iPage for having an Awesome support team.

The person I spoke with was able to…Solve my emails not sending or receiving. The person I spoke with was able to find and solve my issue very fast. With web email. He provided information as to what my issue was. Then proceeded to look after the issues for me. As well as providing me with further information on how to find and solve these issues myself if they were to happen with the next domain and email address I was setting up.

Caution on the VPS services and cost! Provide the ability to negotiate the refund for VPS services if a company decides to migrate. Due to my surgery and hospitalization I could not attend to the DNS issues and the difficulty to try to resolve as it very hard to reach someone on the phone and the decision for the renewal of VPS services back in december. I tried to seek a refund as I have now recovered as I am thinking to migrate to a local service provider. I asked iPage via a chat on their system if I can obtain a refund and if the amount refunded can be prorated to the unused term. It is a 2 year term. Sadly I am disappointed on their reluctance to provide a refund of a remaining term of 20 months.

Happy customer for many years and 5 domains Lavanya was great solving my problems. I have been with iPage for many many years now and have always been happy with the way everyone deals with technical support, billing support and any other kind of issues that in fact haven't been that many

Helping me have my website back online I had a challenge from my webpage files that were interfering with the display of my web pages. ipage technical staff were very helpful to me through the chat platform. To be honest, the live chat platform of ipage is what has always made me stick to the company. It is readily available to help me resolve my challenges. ipage, please continue using that medium to attend to customers.