Caution on the VPS services and cost! Provide the ability to negotiate the refund for VPS services if a company decides to migrate. Due to my surgery and hospitalization I could not attend to the DNS issues and the difficulty to try to resolve as it very hard to reach someone on the phone and the decision for the renewal of VPS services back in december. I tried to seek a refund as I have now recovered as I am thinking to migrate to a local service provider. I asked iPage via a chat on their system if I can obtain a refund and if the amount refunded can be prorated to the unused term. It is a 2 year term. Sadly I am disappointed on their reluctance to provide a refund of a remaining term of 20 months.

A great service A great service! No matter what time, there is always someone I can turn to who will help me in a very professional manner. That being said, every hosting company is similar to some degree, but the service makes them different!

I have used this hosting site for far… I have used this hosting site for far too long. I finally got rid of them after realizing that I was charged $690 THIS YEAR for web hosting. They refused to refund me any of this because I didn't dispute it within 15 days of being charged. This company is a scam. It is outdated, customer service sucks and is only through chat, and they simply don't deliver on the customer satisfaction they guarantee. I feel so angry and scammed... I can't believe I trusted this damn company with my banking information on autopay.

Helping me have my website back online I had a challenge from my webpage files that were interfering with the display of my web pages. ipage technical staff were very helpful to me through the chat platform. To be honest, the live chat platform of ipage is what has always made me stick to the company. It is readily available to help me resolve my challenges. ipage, please continue using that medium to attend to customers.

iPage Has an AWESOME support team I felt that iPage technician Sabeel had a lot of experience with domain issues and resolved my concerns in one chat. Normally I don't like to use chat and was reluctant to engage with iPage chat because I didn't think my issue could be resolved via a chat. However, to my surprise, it was easy and now I feel it was better than trying to explain my issue on the phone. Thank you iPage for having an Awesome support team.