Fabio Jimenez
GBHappy Customer Everyone was a pleasure to work with and make a hard process fairly easier. I need to make special shout out to PAT and MATT. These guys were very helpful and knowledgeable on how to work and maintain pool. They even gave me attention after hours when I had question on stuff they went over already. Not something they had to do and I truly appreciate them because being a first time in ground pool owner is pretty overwhelming!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Kevin Young
GBNew Inground Pool We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.
Eli Rotstein
GBIn-ground Pool - Wow Wow! This was an amazing experience. We love our pool. Each department was easy to work with and communicated very well. They were very clean, showed up on-time, respectful and courteous. Overall, great experience! Thank you to the following individuals to make our dreams a reality! Laura, Gina, Sandi, Bryan, Victor, Karina, Leesa. Great job!
Roseanne Trapasso
GBDream pool! Thank you Pool Town for helping us build our backyard resort! Our salesman Carl was never pushy and answered all of our questions and concerns before we even signed on to make it happen. From Brittany to Maria to their Excel pool service, their staff is trained and knowledgable for each step of the way and always available a phone call away. We had small bumps in the road because our backyard is narrow however all issues were taken care of quickly and professionally. Like with any big home project, it takes time and patience but Pool Town ensures the whole process runs smoothly and efficiently. We would highly recommend to anyone considering building a pool!