Dennis McNulty
GBInstalling a pool for me was STRESSFUL Installing a pool for me was STRESSFUL! That said, Pool Town made the process manageable. Their 3 phase system with office personal assigned to each phase was very helpful. The office staff was always available to field a question or connect us with the contractors who would be working on our project. The also were terrific in scheduling the inspections with our local township. The project moved quickly and the results are we have a gorgeous pool that will serve as the centerpiece for our backyard makeover. I would highly recommend Pool Town to those that want to take on the stress of a new pool installation. Pool Town really does take that stress away.
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Kevin Young
GBNew Inground Pool We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.
Washington Courtney
GBI had an aveage experience dealing with… I had an aveage experience dealing with Pooltown1. They're a average company. It was okey, but like every other company out there, it's not without its fautls. I didn't run into any major problmes. The website was alright too. The product selection was satisfactory and there were somehing for everyone. Overall, my experience were middle of the road. Nothing special to mention.
Fabio Jimenez
GBHappy Customer Everyone was a pleasure to work with and make a hard process fairly easier. I need to make special shout out to PAT and MATT. These guys were very helpful and knowledgeable on how to work and maintain pool. They even gave me attention after hours when I had question on stuff they went over already. Not something they had to do and I truly appreciate them because being a first time in ground pool owner is pretty overwhelming!