The Great and Powerful Oz
GBWe had a great experience with PoolTown… We had a great experience with PoolTown right from our first meeting. We walked through what we were looking to do and planned it out. From Billy at the start to Matt who just did our final cleaning, everyone was great and got us into our pool quickly without headache :-) We will recommend you guys to all our friends who are looking at putting a pool in.
Paul Lukas
GBAmazing job by a great company Amazing job by a great company. The entire Pooltown crew was super attentive and took care of every request and detail!! Highly recommended!! Sandi, Lisa, Gina and Antoinette were all fantastic to work with!!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Kerry Covey
GBPool Town was great! From the start, Carl, our salesperson was very knowledgeable and forthcoming with information about the process. Shanna, Laura and Fallon in the permit department made it very easy with obtaining the proper permits necessary. Excavation and backfill with Bryan went very smoothly as well as the install with Vinny. Phase 2 and Phase 3 of the process also went smoothly, Sandi, Gina, Lisa and Karina were all available to answer any questions and address any concerns very quickly. All in all I would recommend Pool Town Inc. to anyone thinking about having a pool installed in their yard.
Roseanne Trapasso
GBDream pool! Thank you Pool Town for helping us build our backyard resort! Our salesman Carl was never pushy and answered all of our questions and concerns before we even signed on to make it happen. From Brittany to Maria to their Excel pool service, their staff is trained and knowledgable for each step of the way and always available a phone call away. We had small bumps in the road because our backyard is narrow however all issues were taken care of quickly and professionally. Like with any big home project, it takes time and patience but Pool Town ensures the whole process runs smoothly and efficiently. We would highly recommend to anyone considering building a pool!