Kerry Covey
GBPool Town was great! From the start, Carl, our salesperson was very knowledgeable and forthcoming with information about the process. Shanna, Laura and Fallon in the permit department made it very easy with obtaining the proper permits necessary. Excavation and backfill with Bryan went very smoothly as well as the install with Vinny. Phase 2 and Phase 3 of the process also went smoothly, Sandi, Gina, Lisa and Karina were all available to answer any questions and address any concerns very quickly. All in all I would recommend Pool Town Inc. to anyone thinking about having a pool installed in their yard.
Paul Lukas
GBAmazing job by a great company Amazing job by a great company. The entire Pooltown crew was super attentive and took care of every request and detail!! Highly recommended!! Sandi, Lisa, Gina and Antoinette were all fantastic to work with!!
Jaime
GBBeautiful Pool While it was a long and sometimes stressful process, Pool Town ultimately installed a beautiful well-built pool. The Pool Town employees Carl Chimenti from Sales, Victor the Pool installer, and Gina Aquino from Phase 2 Construction Coordinator were all truly amazing. The two guys from Excel who opened and closed my pool were also very helpful. All of these people really took their time to answer all of my questions and concerns.
power
GBWe highly recommend Pool Town to anyone… We highly recommend Pool Town to anyone who asks. We've had zero problems with any of the installation. We continue to use Pool Town for all of our openings and closings. From start to finish, everyone was very prompt, professional and courteous. We've had many, many happy pool days at the "Power Resort" as everyone likes to call it. All has been absolutely perfect. We wouldn't change a thing. Very satisfied customer.
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.