Pool Town was great! From the start, Carl, our salesperson was very knowledgeable and forthcoming with information about the process. Shanna, Laura and Fallon in the permit department made it very easy with obtaining the proper permits necessary. Excavation and backfill with Bryan went very smoothly as well as the install with Vinny. Phase 2 and Phase 3 of the process also went smoothly, Sandi, Gina, Lisa and Karina were all available to answer any questions and address any concerns very quickly. All in all I would recommend Pool Town Inc. to anyone thinking about having a pool installed in their yard.

I had an ordinry experience with… I had an ordinry experience with pooltown1.com and wouldn't recomend it to anyone. Prices are alomst good but that's just about it. I've been using the site for a while now and find the service qutie prety average overall. The items usually take an age to arrivve and some are even incorrect vey often. Enquires take weeks soemtimes to get response to. Sure, it's a cheap way to buy pool supplies, but with such poor customer service it's just inconvenient.

Excellence in pool construction Pool town did a great job with my pool installation. The construction department with Sandy and Gina both did a great job scheduling the trades in a timely manner. Any issues were dealt with quickly to keep the job moving. Very satisfied with the end result. Would use them again. Ronald Laird Brick, N.J

The installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!

The installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.