Brian Lerner
GBPooltown installed our pool in 2023 Pooltown installed our pool in 2023. we had an amazing experience with them. from sales to installation the customer service was top notch. Gina, Leesa, Brian and Vinnie and his crew were top notch. they were friendly and took pride in thier work and interactions! Cost effective, polite, and awesome work!! can’t wait to spend our summers with our amazing pool!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Lou from NJ
GBWe LOVE our gorgeous POOL We just had our beautiful pool town pool completed and we simply love it. There were minor bumps along the road but everyone we dealt with was genuinely a nice person. Billy A.was our sales guy, Gina in phase 2 was excellent, John in construction remedied a situation successfully. Humberto and his team were WONDERFUL. The excavator Weldon were also great. We used Jersey’s Finest, Ceasar, for our beautiful stamped concrete patio and retaining wall. Leesa was also very helpful and lovely to deal with. Personally I would recommend Pool Town. I’m a project manager so I understand that not everything runs perfectly, but we LOVE our new pool. Louise & Joe in Brick
Joseph Lo
GBGreat Pool Buying Experience After extensive research and recommendation by our realtor, we hired Pool Town to build our pool in 2016. The process was seamless and moved from each stage to the next like clockwork. Signed a contract in January 2016, construction started in April 2016 and the entire pool plus the finishing touches was completed by the end of June. After getting the final approvals from our township we were able to use the pool by the middle of August 2016. The staff at Pool Town from the salespeople, to the office staff, to the contractors and sub-contractors were courteous and knowledgeable. Also, their showroom is a must see! It's like the Disneyworld of pool stores.
Dahiana Morel
GBThe installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!