Kevin Young
GBNew Inground Pool We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Palmer Matthew
GBI had an ordinry experience with… I had an ordinry experience with pooltown1.com and wouldn't recomend it to anyone. Prices are alomst good but that's just about it. I've been using the site for a while now and find the service qutie prety average overall. The items usually take an age to arrivve and some are even incorrect vey often. Enquires take weeks soemtimes to get response to. Sure, it's a cheap way to buy pool supplies, but with such poor customer service it's just inconvenient.
Joseph Lo
GBGreat Pool Buying Experience After extensive research and recommendation by our realtor, we hired Pool Town to build our pool in 2016. The process was seamless and moved from each stage to the next like clockwork. Signed a contract in January 2016, construction started in April 2016 and the entire pool plus the finishing touches was completed by the end of June. After getting the final approvals from our township we were able to use the pool by the middle of August 2016. The staff at Pool Town from the salespeople, to the office staff, to the contractors and sub-contractors were courteous and knowledgeable. Also, their showroom is a must see! It's like the Disneyworld of pool stores.
Brian Lerner
GBPooltown installed our pool in 2023 Pooltown installed our pool in 2023. we had an amazing experience with them. from sales to installation the customer service was top notch. Gina, Leesa, Brian and Vinnie and his crew were top notch. they were friendly and took pride in thier work and interactions! Cost effective, polite, and awesome work!! can’t wait to spend our summers with our amazing pool!