Lou from NJ
GBWe LOVE our gorgeous POOL We just had our beautiful pool town pool completed and we simply love it. There were minor bumps along the road but everyone we dealt with was genuinely a nice person. Billy A.was our sales guy, Gina in phase 2 was excellent, John in construction remedied a situation successfully. Humberto and his team were WONDERFUL. The excavator Weldon were also great. We used Jersey’s Finest, Ceasar, for our beautiful stamped concrete patio and retaining wall. Leesa was also very helpful and lovely to deal with. Personally I would recommend Pool Town. I’m a project manager so I understand that not everything runs perfectly, but we LOVE our new pool. Louise & Joe in Brick
Roseanne Trapasso
GBDream pool! Thank you Pool Town for helping us build our backyard resort! Our salesman Carl was never pushy and answered all of our questions and concerns before we even signed on to make it happen. From Brittany to Maria to their Excel pool service, their staff is trained and knowledgable for each step of the way and always available a phone call away. We had small bumps in the road because our backyard is narrow however all issues were taken care of quickly and professionally. Like with any big home project, it takes time and patience but Pool Town ensures the whole process runs smoothly and efficiently. We would highly recommend to anyone considering building a pool!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Paul Lukas
GBAmazing job by a great company Amazing job by a great company. The entire Pooltown crew was super attentive and took care of every request and detail!! Highly recommended!! Sandi, Lisa, Gina and Antoinette were all fantastic to work with!!
Washington Courtney
GBI had an aveage experience dealing with… I had an aveage experience dealing with Pooltown1. They're a average company. It was okey, but like every other company out there, it's not without its fautls. I didn't run into any major problmes. The website was alright too. The product selection was satisfactory and there were somehing for everyone. Overall, my experience were middle of the road. Nothing special to mention.