Kevin Young
GBNew Inground Pool We can't thank the personnel at Pool Town enough for our pool. This will be our second season and my family and I look forward to another fun filled 2021 Pool season. For those of you looking to install a new pool, you have found the right pool company. Their entire team was professional and extremely knowledgeable. I can't thank them enough: Laura (permits), Maria (construction), Tony (electrician), Brian ( Xcel), Leesa (customer care), and last but not least Billy Azar our sales rep.
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Dahiana Morel
GBThe installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!
Eli Rotstein
GBIn-ground Pool - Wow Wow! This was an amazing experience. We love our pool. Each department was easy to work with and communicated very well. They were very clean, showed up on-time, respectful and courteous. Overall, great experience! Thank you to the following individuals to make our dreams a reality! Laura, Gina, Sandi, Bryan, Victor, Karina, Leesa. Great job!
The Great and Powerful Oz
GBWe had a great experience with PoolTown… We had a great experience with PoolTown right from our first meeting. We walked through what we were looking to do and planned it out. From Billy at the start to Matt who just did our final cleaning, everyone was great and got us into our pool quickly without headache :-) We will recommend you guys to all our friends who are looking at putting a pool in.