Fabio Jimenez
GBHappy Customer Everyone was a pleasure to work with and make a hard process fairly easier. I need to make special shout out to PAT and MATT. These guys were very helpful and knowledgeable on how to work and maintain pool. They even gave me attention after hours when I had question on stuff they went over already. Not something they had to do and I truly appreciate them because being a first time in ground pool owner is pretty overwhelming!
Paul Lukas
GBAmazing job by a great company Amazing job by a great company. The entire Pooltown crew was super attentive and took care of every request and detail!! Highly recommended!! Sandi, Lisa, Gina and Antoinette were all fantastic to work with!!
Jaime
GBBeautiful Pool While it was a long and sometimes stressful process, Pool Town ultimately installed a beautiful well-built pool. The Pool Town employees Carl Chimenti from Sales, Victor the Pool installer, and Gina Aquino from Phase 2 Construction Coordinator were all truly amazing. The two guys from Excel who opened and closed my pool were also very helpful. All of these people really took their time to answer all of my questions and concerns.
Brian Lerner
GBPooltown installed our pool in 2023 Pooltown installed our pool in 2023. we had an amazing experience with them. from sales to installation the customer service was top notch. Gina, Leesa, Brian and Vinnie and his crew were top notch. they were friendly and took pride in thier work and interactions! Cost effective, polite, and awesome work!! can’t wait to spend our summers with our amazing pool!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.