Lou from NJ
GBWe LOVE our gorgeous POOL We just had our beautiful pool town pool completed and we simply love it. There were minor bumps along the road but everyone we dealt with was genuinely a nice person. Billy A.was our sales guy, Gina in phase 2 was excellent, John in construction remedied a situation successfully. Humberto and his team were WONDERFUL. The excavator Weldon were also great. We used Jersey’s Finest, Ceasar, for our beautiful stamped concrete patio and retaining wall. Leesa was also very helpful and lovely to deal with. Personally I would recommend Pool Town. I’m a project manager so I understand that not everything runs perfectly, but we LOVE our new pool. Louise & Joe in Brick
Washington Courtney
GBI had an aveage experience dealing with… I had an aveage experience dealing with Pooltown1. They're a average company. It was okey, but like every other company out there, it's not without its fautls. I didn't run into any major problmes. The website was alright too. The product selection was satisfactory and there were somehing for everyone. Overall, my experience were middle of the road. Nothing special to mention.
Dahiana Morel
GBThe installation was quicker than what… The installation was quicker than what we anticipated. The electricians where extremely helpful, they took their time showing us how to use the pool features and the phone app. We only had an issue with the waterfall guy who was extremely difficult to contact for scheduling. Whenever we had any issues, they were taken care of fairly quickly by management. Our pool looks gorgeous and better than what we had expected. We love it!
Palmer Matthew
GBI had an ordinry experience with… I had an ordinry experience with pooltown1.com and wouldn't recomend it to anyone. Prices are alomst good but that's just about it. I've been using the site for a while now and find the service qutie prety average overall. The items usually take an age to arrivve and some are even incorrect vey often. Enquires take weeks soemtimes to get response to. Sure, it's a cheap way to buy pool supplies, but with such poor customer service it's just inconvenient.
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.