Lou from NJ
GBWe LOVE our gorgeous POOL We just had our beautiful pool town pool completed and we simply love it. There were minor bumps along the road but everyone we dealt with was genuinely a nice person. Billy A.was our sales guy, Gina in phase 2 was excellent, John in construction remedied a situation successfully. Humberto and his team were WONDERFUL. The excavator Weldon were also great. We used Jersey’s Finest, Ceasar, for our beautiful stamped concrete patio and retaining wall. Leesa was also very helpful and lovely to deal with. Personally I would recommend Pool Town. I’m a project manager so I understand that not everything runs perfectly, but we LOVE our new pool. Louise & Joe in Brick
The Great and Powerful Oz
GBWe had a great experience with PoolTown… We had a great experience with PoolTown right from our first meeting. We walked through what we were looking to do and planned it out. From Billy at the start to Matt who just did our final cleaning, everyone was great and got us into our pool quickly without headache :-) We will recommend you guys to all our friends who are looking at putting a pool in.
Eli Rotstein
GBIn-ground Pool - Wow Wow! This was an amazing experience. We love our pool. Each department was easy to work with and communicated very well. They were very clean, showed up on-time, respectful and courteous. Overall, great experience! Thank you to the following individuals to make our dreams a reality! Laura, Gina, Sandi, Bryan, Victor, Karina, Leesa. Great job!
James M
GBThe installation was quicker then what… The installation was quicker then what we anticipated. The electricians where extremely helpful. We had a few issues with the waterfall vendor since it took him forever to answer phone calls or text. If they don't receive their payments on time they will make sure that none of their vendors provide service even though you have to pay the vendor directly not pool town. My recommendation would be to make sure you call pool town as soon as you have any issues and keep calling until your issues are resolved. make sure you read the contract carefully including the fine prints.
Palmer Matthew
GBI had an ordinry experience with… I had an ordinry experience with pooltown1.com and wouldn't recomend it to anyone. Prices are alomst good but that's just about it. I've been using the site for a while now and find the service qutie prety average overall. The items usually take an age to arrivve and some are even incorrect vey often. Enquires take weeks soemtimes to get response to. Sure, it's a cheap way to buy pool supplies, but with such poor customer service it's just inconvenient.