I would have selected 0 stars but that… I would have selected 0 stars but that is not an option. I've communicated to your team that you need to improve over the 3 months nothing has been done and no progress reports. Your product is extremely disappointing & makes the users job more difficult.

Good program RedTeam is a great program to use for construction projects. It helps bring all parties together in one place with Plans & Specs in an online Plan Room. When there is an issue with something or you need to ask for help on how to do something within the program, RT is pretty quick at responding back for the most part. I have four stars because there has been a couple of times where RT wasn't very responsive to my issue and then canceled the help ticket before the issue was resolved.

Great Customer Service! As with any software, there are glitches and hiccups, but what I like the most is that I can turn to Red Team immediately to inquire about and resolve the glitches and hiccups. We've been using Red Team for 2 years now and we are totally satisfied. There are improvements that we would like to see, but the staff at Red Team, from the top down, are open to hearing from their customers and taking our requests into consideration. Anytime there is a problem, their chat team is AMAZING to work with and issues are resolved quickly. I think Red Team is intuitive and user-friendly. Their integration with QuickBooks is seamless. If a problem does arise, again, the Chat staff is knowlegeable, friendly, and quick to find a resolution.

We love RedTeam We love RedTeam! We are a general contractor and we find that RedTeam works seamlessly with Quickbooks Online. It keeps all of our "Billed to Date/Revenue" and "Cost to Date/COGS" organized by the job, which comes in handy for our WIP schedule and taxes every year. They provide lots of training videos, and best of all, an instant "chat" that you can access anytime to ask questions, and get immediate answers. RedTeam keeps our submittals and plans organized. We are so glad we went with RedTeam!

Some upgrades are really downgrades Some upgrades are really downgrades. My first complaint is that when putting in expense authorizations, it takes several attempts because the category keeps going back to "select one", so the item won't take. It's quite frustrating. Deleting invoices has become a nightmare and unresolved transactions cannot be cleared out any longer. This is been a tremendous problem because owners come back and want billings changed or an invoice has been added incorrectly or posted to an incorrect job.