PDF, EXCEL and Retainage We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.

Actual cost column needs to mix committed costs with invoices It is really difficult to analyze the cost without a committed column. I can't analyse the total cost with just the actual cost because a total contract of plumbing per example is 50k but if I just upload their first invoice of 50% I will see just 25k in the actual cost. But we need to have a column that matches the committed proposals with the actual costs.

Just to many steps in all applications… Just to many steps in all applications to get anything done and be productive. 1) Submittals are a nightmare. Entirely to long of a process to request a few documents 2) A potential CO must be created to created a CO. 3) No email notification for any pending action items that you are responsible for ( I assume the designers knew you would spend your entire day on the software trying to complete simple task so you wouldn't need it. That was kind of funny). 4) Chat with Redteam in a positive item but again how many management software's need a live customer support because their software isn't operator friendly) 5) I would suggest looking at Project Mates Software.

Vast improvements have been made to… Vast improvements have been made to this software since we began using it nearly two years ago. Three things that have made this a winner in my books for our small construction company: 1. Price - It's affordability given the many solutions it offers 2. Accessibility - It has a mobile platform which allows fieldwork information and photos to be entered 3. Support services - Their customer support service is outstanding! This is not hyperbole. They have a chat platform right on the site so if you have a quick question and someone's available, you get an answer right away! This is invaluable for people like myself who are not very computer savvy.

Not bad Not bad, not good. Some of the modules can be cleaned up to be more efficient with less steps. Un-committed vs. Committed, should be made easier to back things out. Connections get very slow late in the afternoon, which may be related to server capacity and increased use.