I would have selected 0 stars but that… I would have selected 0 stars but that is not an option. I've communicated to your team that you need to improve over the 3 months nothing has been done and no progress reports. Your product is extremely disappointing & makes the users job more difficult.

Mark-up & red-line capabilities on the mobile application I would have given full marks was it not for the fact that marking up drawings on the iPad do not have seamless functionality like in Notes or GoodNotes 5 or similar. The iPad version of Fieldlens really needs more mark-up capabilities. It currently feels very robotic. Also, red-line capability on the iPad app will be useful…

Great Customer Service! As with any software, there are glitches and hiccups, but what I like the most is that I can turn to Red Team immediately to inquire about and resolve the glitches and hiccups. We've been using Red Team for 2 years now and we are totally satisfied. There are improvements that we would like to see, but the staff at Red Team, from the top down, are open to hearing from their customers and taking our requests into consideration. Anytime there is a problem, their chat team is AMAZING to work with and issues are resolved quickly. I think Red Team is intuitive and user-friendly. Their integration with QuickBooks is seamless. If a problem does arise, again, the Chat staff is knowlegeable, friendly, and quick to find a resolution.

PDF, EXCEL and Retainage We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.

Actual cost column needs to mix committed costs with invoices It is really difficult to analyze the cost without a committed column. I can't analyse the total cost with just the actual cost because a total contract of plumbing per example is 50k but if I just upload their first invoice of 50% I will see just 25k in the actual cost. But we need to have a column that matches the committed proposals with the actual costs.