Just to many steps in all applications… Just to many steps in all applications to get anything done and be productive. 1) Submittals are a nightmare. Entirely to long of a process to request a few documents 2) A potential CO must be created to created a CO. 3) No email notification for any pending action items that you are responsible for ( I assume the designers knew you would spend your entire day on the software trying to complete simple task so you wouldn't need it. That was kind of funny). 4) Chat with Redteam in a positive item but again how many management software's need a live customer support because their software isn't operator friendly) 5) I would suggest looking at Project Mates Software.

Actual cost column needs to mix committed costs with invoices It is really difficult to analyze the cost without a committed column. I can't analyse the total cost with just the actual cost because a total contract of plumbing per example is 50k but if I just upload their first invoice of 50% I will see just 25k in the actual cost. But we need to have a column that matches the committed proposals with the actual costs.

Opening the app Overall Fieldlens has been a great experience and an extremely useful tool for our company. It allows for great communication and planning. A few cons that I hope can be improved. when on my mobile phone if I open the app through an email it takes me to the app store and I have to hit open then it directs me to the fieldlens app. it is very frustrating. I also would like to be able to zoom in on pictures and docs while using the app on a pc currently I don't believe there is an option for that.

PDF, EXCEL and Retainage We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.

Some upgrades are really downgrades Some upgrades are really downgrades. My first complaint is that when putting in expense authorizations, it takes several attempts because the category keeps going back to "select one", so the item won't take. It's quite frustrating. Deleting invoices has become a nightmare and unresolved transactions cannot be cleared out any longer. This is been a tremendous problem because owners come back and want billings changed or an invoice has been added incorrectly or posted to an incorrect job.