Doug Stiles
GBPDF, EXCEL and Retainage We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.
Jacob McCrary
GBJust to many steps in all applications… Just to many steps in all applications to get anything done and be productive. 1) Submittals are a nightmare. Entirely to long of a process to request a few documents 2) A potential CO must be created to created a CO. 3) No email notification for any pending action items that you are responsible for ( I assume the designers knew you would spend your entire day on the software trying to complete simple task so you wouldn't need it. That was kind of funny). 4) Chat with Redteam in a positive item but again how many management software's need a live customer support because their software isn't operator friendly) 5) I would suggest looking at Project Mates Software.
Rebecca Hall
GBQuite simply - not easy input Quite simply, the use of the system is too complex rather than simplistic. Just for instance, when simply adding an attachment file, the field area is extended (exaggerated to a ridiculous drag and drop "zone") more than what a normal input area. For BUYOUT, creating an Invoice use of SIX screens is overkill. Suggestion: limit the field sizes to allow entering the data in just 2 screens. This reminds me of reading a kids picture book with one sentence per page. When I have multiple invoices to enter, the time needed to continue on each screen takes too long, additionally, there is no easy input because the input has to be switched from mouse to keyboard to mouse to tab to mouse - not input friendly.
Caitlin Leibforth
GBWe love RedTeam We love RedTeam! We are a general contractor and we find that RedTeam works seamlessly with Quickbooks Online. It keeps all of our "Billed to Date/Revenue" and "Cost to Date/COGS" organized by the job, which comes in handy for our WIP schedule and taxes every year. They provide lots of training videos, and best of all, an instant "chat" that you can access anytime to ask questions, and get immediate answers. RedTeam keeps our submittals and plans organized. We are so glad we went with RedTeam!
Carlos Valenti
GBDeceptive Marketing, Subpar Performance, and Unethical Billing Practices I chose RedTeam with the expectation that it would live up to its promises of being the premier platform for contractors, especially given its claim of being built by contractors themselves. Unfortunately, my experience has been far from satisfactory. The absence of a trial option forces users into a commitment without adequate testing. Upon using the software, the user interface proved to be mediocre, and the overall platform lacked the depth and functionality I anticipated. The disappointment extended to the failure of our company's document templates to transition seamlessly, highlighting a significant oversight in attention to detail and basic functionality. This falls short of the professionalism one expects from a premium platform. The most glaring concern was the incomplete pre-construction feature, a fundamental component that should be fully operational in any top-tier construction management software. This omission is both misleading and a significant letdown. After just one day of use, I sought to cancel my subscription due to the platform's failure to meet our needs. Shockingly, RedTeam declined to address our concerns and insisted on continuing to bill for the entire contract duration, disregarding our clear dissatisfaction. For those seeking the best construction management software, RedTeam falls short. I recommend opting for a reputable option like Procore to avoid the frustrations associated with RedTeam's bait-and-switch tactics, subpar performance, and unethical billing practices. My hope is that this review serves as a warning to others to steer clear of the challenges I encountered with RedTeam's services.