They are able to help even those who … They are able to help even those who have very little knowledge of computers and the Internet (like myself) Best regards - Tom.

Good service Purchased Lifetime sub. early last year .I am not a techie type and wanted to improve my security. Use their nym service no probs VPN I found a bit more tricky but support was good Not the type to pester support but whenever I have used response has been good. I don't know these guys but get a warm genuine feeling from dealing with them and so farwould highly recommend them

been around for a long time I signed up with them in the early days 98 or 99 when they were just a basic remailer. Ive used them ever since. Theyve grown threw the years offering a lot of services. My favorite is the anonymous web hosting. I have several websites hosted with them and have never experienced and problems. I still use the remailer which has always proven reliable. The customer support is second ro none and despite being self serving hosting they have always gone above and beyond when I needed help.

These are good people I believe Ultimate Anonymity were victims of hackers. If you've ever had to professionally support a system, then you will know that if a system is on the internet then it is susceptible to getting attacked. It would be easy to blame them until it happens to you. Once it happens to you then you will be more forgiving. I believe they had their customer database stolen, and then that database was distributed throughout the internet. Like any company, their customers are their business. What would you do in such a situation? At some point you would have to cut your losses and move on. Whatever you may have read on other sites, I have good reason to believe these are good people who want to stand behind their product and do the right thing. Give them a try and see for yourself.

No response I purchased a lifetime subscription from UA about 8 or 9 years ago. Whenever there were password changes, I would e-mail the service desk and generally get a response from Bill within 48 hours. Sometimes I would have to e-mail them twice to get a response. Now they absolutely will not respond to my e-mails and I have probably e-mailed them 5 or 6 times over the past 10 days. They were a great service but evidently they've decided to no longer support their subscribers.