They are able to help even those who … They are able to help even those who have very little knowledge of computers and the Internet (like myself) Best regards - Tom.

been around for a long time I signed up with them in the early days 98 or 99 when they were just a basic remailer. Ive used them ever since. Theyve grown threw the years offering a lot of services. My favorite is the anonymous web hosting. I have several websites hosted with them and have never experienced and problems. I still use the remailer which has always proven reliable. The customer support is second ro none and despite being self serving hosting they have always gone above and beyond when I needed help.

Good product for fair price Ive never had any issues with this service. Anytime I have needed help they were polite and prompt. The services that I use, mainly the remailer and the full site hosting work perfectly and with good up time and accuracy. I have recommended them to friends some of whom I know use the service and I have not heard any of them complain either. I personally am happy with my investment.

Zero Customer Service Now I had been using Ultimate Anonymity happily for over 10 yars. I had bought a lifetime subscription. But suddenly, I went to login, and my login didn't work. I have written several times over the past year, asking for assistance. Nothing. The only time I heard back from anyone there, was to tell me I'd encrypted the letter to them improperly. When I wrote back to apologize and ask, please, for someone to help me get signed in... *crickets* I feel very sad that this once stellar company has fallen to such lows. Just, really heartbroken and disappointed. They were awesome in every way.

No response I purchased a lifetime subscription from UA about 8 or 9 years ago. Whenever there were password changes, I would e-mail the service desk and generally get a response from Bill within 48 hours. Sometimes I would have to e-mail them twice to get a response. Now they absolutely will not respond to my e-mails and I have probably e-mailed them 5 or 6 times over the past 10 days. They were a great service but evidently they've decided to no longer support their subscribers.