Efficient and fast--the hallmark of a good mail order store. I've only ordered one item from Blue Herbs but I've ordered it several times. I've been very pleased with them as they are very prompt and efficient. I'll continue to order from them and recommend them to others.

EXCEPTIONAL CUSTOMER SERVICE VERY pleased with my SHAKTI MAT. BLUE HERBS kept me informed every step of the shipping process (" Your order has left the building! " ) I received a letter that BLUE HERBS would also customize a routine for my own personal use of the MAT. I will most definitely use the site again for future purchases. Very conscientious team at BLUE HERB! Thank you.

Happy with products Excellent customer support, great products

Still haven't received my order. It has been almost 7 business days now which is within the 3-7 days that Blue Herbs states for shipping but I have yet to receive my order. I never received shipping confirmation or any information from the company other than the original receipt in my email. If there was a delay in shipping my order, I would have liked to at least been notified. I also had a terrible time placing my order as my credit card would not go through and I had to contact my credit card company and approve the transaction. I was told it a problem related to Blue Herbs. This is my first time ordering and so far, I'm not impressed.

Good Service, Poor Contact The only reason I didn't give a 5 star rating is that I have been unable to contact the company by phone any time I've tried. I don't want an answering machine or a promise to call back. If I call during business hours, I anticipate having someone there. On the positive, I appreciate the good communication via e-mail and appreciate the notice when things are out of stock. I've ordered three times. Twice the product has been out of stock at the time of order, but it shipped within a week.