Steven
IDRequest #54998 Request #54998 Transfer domain failing but still my money doesn't refunded. Even no respond initiated from the help desk. Domain prices are getting higher than usual price for renewal 8.9 -> 9.49, thus NO CHANGES applied, still slow web, slow response.
Stephen Wein
GBExcellent customer care Excellent customer care! I made a mistake in setting up my account. (Embarrassingly, I put a typo in my email address – not great.) This caused a cascade of problems – including not being able to access/verify. The team at Cosmotown was very patient – and solved the problem. I'm back in business (though I still feel a little dumb.) Highly recommended!
daisy
GBA disgruntled customer filed a false… A disgruntled customer filed a false abuse report about our site/domain with Cosmotown (our registrar) and they've taken control over our nameservers which point to Cloudflare. We cannot access our site or email. They won't respond to our emails and Zendesk tickets Legal action incoming if not resolved immediately. Ticket number 73937
Defender
BNReport on phishing website - Resolved! Updated on 6/4 - Part 2 Hello Cosmotown Support Team, Thank you for your quick help. The issue has been resolved. Appreciate your helps! ---------------------------------- Updated as 6/4 - Part 1 Hi Cosmotown Support Team, I have attached the screenshots. ---------------------------------- Dear Cosmotown, Please respond to our ticket #72535. it has been pending for quite long. Please reply asap. Thanks!
Customers
SGNever heard back from them either Never heard back from them either, After you made payment. quite terrible as a request is simply small, too many stupi messages popping up or blocks that you cannot override or change. not given good impression to renew. small glitches when checkout, otherwise webpage loads plenty fast at this pt. *** the site still loads fine as at end 2021. so non-existent support AFTER paymt; refusal to edit change email.