I had an issue with my new printer... I had an issue with my new printer & could not get it up & running. A tech support guy, Worrell I think was his name, was a huge help & guided me throughout fixing my problem & got my printer up & running. Sooo very thankful for your service

I tried for hours to cancel this I tried for hours to cancel this, i uninstalled it and i do not want to pay for it. IT HAS NOW BEEN ABOUT A WEEK AND THEY HAVEN'T EVEN RESPONDED TO MY EMAILS..I AM NOW BEYOND MAD.

My experience with Solve iQ was not a happy one I was looking for a utility program with which I could update drivers in my Dell Latitude E6400 laptop. Solve iQ looked like the solution to my problem so I downloaded it. As it turned out, I had difficulty probably because I have had very little experience with this type of software. Let me say right now that I HAVE NO COMPLAINT WITH THE FOLKS AT SOLVE IQ! The chat folks came to my rescue, but I was unable to follow their instructions primarily because my laptop "did not cooperate" with the software. It just wasn't intuitive to my 83 year old eyes. So I uninstalled Sove iQ and cancelled my automatic payments, which by the way I was unaware of when I purchased the software. If I hope I have not caused anyone any inconvenience over this. The issue was a degree of user-friendliness and my inexperience.

I needed help installing the software… I needed help installing the software to scan on my HP printer and David did a fabulous job! Couldn't begin to tell you all the different things he did to make it work, but sailed through everything with ease. Also gave me time to read what he was doing, which I thought was very considerate.

I have been charged money without account Hello! I have been charged money without ever having had an account with you. I have no idea how you got hold of my account details. Since I don't have service, I can't log in and end and I don't dare call. Reported to my bank.