Your customer service is the worst I have had SolveIIQ for over a year. Loved the convenience the professional tech people. On my account I have 24 hour telephone service. I cannot reach a person on the phone. I tried logging in and "chatting" with someone and still was not able to get in. I am 66 years old I don't want to learn someone elses job. Your customer service has gone downhill. Please cancel my account as of today. Thank you.

Customer Svc Agent David -- Customer Svc Agent David -- Asked about my problem, then remoted to my computer to assess the situation. After review, he was not able to repair, but did assist me with a web page on the type of external hardware to purchase. He was courteous and I truly appreciate his assistance! --- SCT, Texas

installing my first new canon printer… installing my first new canon printer and having problems with drivers ,(solve IQ) came up with Canon installation web site ,paid a small fee ,and that s how I find out I had out of date drivers ! this was my first time doing this upgrade on my old pc remotely with (solve IQ) tech, that was fairly quick ,very knowledgeable of what they do with pc drivers, up date, or upgrade , I thank you very much for your HELP !!

I have not been able to get in contact… I have not been able to get in contact with Solve IQ. There telephone numbers are out of services or disconnected and they don't respond back to your e-mails. Is Solve IQ the same as Driver Support One. Solve IQ used to have a chat option and able to get a hold of a tech. All three telephone numbers are out of service or disconnected. How do I get a hold of this company and talk to a real person rather than a bot in a chat window under Driver Support One as Solve IQ doesn't have a chat option at this time. I am paying for a service that I cannot use. I used to really like the Service of Solve IQ until recently, not being able to connect with a tech. If anyone has any information on how to get in touch with a human representative, please provide this information. I don't want to delete Solve IQ and then download Driver Support One if this is going to be the same issues.

My experience with Solve iQ was not a happy one I was looking for a utility program with which I could update drivers in my Dell Latitude E6400 laptop. Solve iQ looked like the solution to my problem so I downloaded it. As it turned out, I had difficulty probably because I have had very little experience with this type of software. Let me say right now that I HAVE NO COMPLAINT WITH THE FOLKS AT SOLVE IQ! The chat folks came to my rescue, but I was unable to follow their instructions primarily because my laptop "did not cooperate" with the software. It just wasn't intuitive to my 83 year old eyes. So I uninstalled Sove iQ and cancelled my automatic payments, which by the way I was unaware of when I purchased the software. If I hope I have not caused anyone any inconvenience over this. The issue was a degree of user-friendliness and my inexperience.