MAW
GBI needed help installing the software… I needed help installing the software to scan on my HP printer and David did a fabulous job! Couldn't begin to tell you all the different things he did to make it work, but sailed through everything with ease. Also gave me time to read what he was doing, which I thought was very considerate.
Jason Koehler
GBI have not been able to get in contact… I have not been able to get in contact with Solve IQ. There telephone numbers are out of services or disconnected and they don't respond back to your e-mails. Is Solve IQ the same as Driver Support One. Solve IQ used to have a chat option and able to get a hold of a tech. All three telephone numbers are out of service or disconnected. How do I get a hold of this company and talk to a real person rather than a bot in a chat window under Driver Support One as Solve IQ doesn't have a chat option at this time. I am paying for a service that I cannot use. I used to really like the Service of Solve IQ until recently, not being able to connect with a tech. If anyone has any information on how to get in touch with a human representative, please provide this information. I don't want to delete Solve IQ and then download Driver Support One if this is going to be the same issues.
Doris Bancroft
GBI tried for hours to cancel this I tried for hours to cancel this, i uninstalled it and i do not want to pay for it. IT HAS NOW BEEN ABOUT A WEEK AND THEY HAVEN'T EVEN RESPONDED TO MY EMAILS..I AM NOW BEYOND MAD.
Sandi Struening
GBI canceled my subscription I canceled my subscription, which I never authorized, and I continue to be billed 9.99 each month. I've canceled with PayPal and uninstalled the app. I even received a response that my account would be canceled, but its not. Please cancel my account ASAP. Thank you, Sandi Struening
Karla
GBYour customer service is the worst I have had SolveIIQ for over a year. Loved the convenience the professional tech people. On my account I have 24 hour telephone service. I cannot reach a person on the phone. I tried logging in and "chatting" with someone and still was not able to get in. I am 66 years old I don't want to learn someone elses job. Your customer service has gone downhill. Please cancel my account as of today. Thank you.