I needed help installing the software… I needed help installing the software to scan on my HP printer and David did a fabulous job! Couldn't begin to tell you all the different things he did to make it work, but sailed through everything with ease. Also gave me time to read what he was doing, which I thought was very considerate.

installing my first new canon printer… installing my first new canon printer and having problems with drivers ,(solve IQ) came up with Canon installation web site ,paid a small fee ,and that s how I find out I had out of date drivers ! this was my first time doing this upgrade on my old pc remotely with (solve IQ) tech, that was fairly quick ,very knowledgeable of what they do with pc drivers, up date, or upgrade , I thank you very much for your HELP !!

Need help getting HELP I've sent multiple emails and made more than two dozen calls trying to get help for an issue I'm having. Two weeks has passed and nothing. These people used to be good and I was happy but it seems like they might just be cashing checks and taking naps. Don't sign up.

They will not cancel your account… They will not cancel your account without removing the software, even if the PC is no longer running. It is a deceptive business model, hoping that you will just keep paying.

I had an issue with my new printer... I had an issue with my new printer & could not get it up & running. A tech support guy, Worrell I think was his name, was a huge help & guided me throughout fixing my problem & got my printer up & running. Sooo very thankful for your service