Michael was so very helpful answering… Michael was so very helpful answering every question and concern. He solved all the problems I was having. I didn't realize what a wonderful support system we had gained by joining DriverSupport. Thank you So Much!! Laurel Wiley

They will not cancel your account… They will not cancel your account without removing the software, even if the PC is no longer running. It is a deceptive business model, hoping that you will just keep paying.

installing my first new canon printer… installing my first new canon printer and having problems with drivers ,(solve IQ) came up with Canon installation web site ,paid a small fee ,and that s how I find out I had out of date drivers ! this was my first time doing this upgrade on my old pc remotely with (solve IQ) tech, that was fairly quick ,very knowledgeable of what they do with pc drivers, up date, or upgrade , I thank you very much for your HELP !!

I have not been able to get in contact… I have not been able to get in contact with Solve IQ. There telephone numbers are out of services or disconnected and they don't respond back to your e-mails. Is Solve IQ the same as Driver Support One. Solve IQ used to have a chat option and able to get a hold of a tech. All three telephone numbers are out of service or disconnected. How do I get a hold of this company and talk to a real person rather than a bot in a chat window under Driver Support One as Solve IQ doesn't have a chat option at this time. I am paying for a service that I cannot use. I used to really like the Service of Solve IQ until recently, not being able to connect with a tech. If anyone has any information on how to get in touch with a human representative, please provide this information. I don't want to delete Solve IQ and then download Driver Support One if this is going to be the same issues.

found them very helpful today i wanted to have one of our computers scanned for virus or other problems, as a technician for another company said we had issues and tried to sell me there product. When balancing the check book I saw we had Driver Support. our tech was a gentleman named Juan. He was very patient and helpful. he ran the scan and determined there was no major issues,reassured us that all was working as it should. then he coached me through a problem on one of the other computers that had failed in an upgrade from windows 8.1 to windows 10. overall a very good expierience.