My experience with Solve iQ was not a happy one I was looking for a utility program with which I could update drivers in my Dell Latitude E6400 laptop. Solve iQ looked like the solution to my problem so I downloaded it. As it turned out, I had difficulty probably because I have had very little experience with this type of software. Let me say right now that I HAVE NO COMPLAINT WITH THE FOLKS AT SOLVE IQ! The chat folks came to my rescue, but I was unable to follow their instructions primarily because my laptop "did not cooperate" with the software. It just wasn't intuitive to my 83 year old eyes. So I uninstalled Sove iQ and cancelled my automatic payments, which by the way I was unaware of when I purchased the software. If I hope I have not caused anyone any inconvenience over this. The issue was a degree of user-friendliness and my inexperience.

I am so aggravated I am trying to… I am so aggravated I am trying to unsubscribe and I cant login or change my password....I am really not happy.. how do I close my account so I won't be charged anymore.

I had an issue with my new printer... I had an issue with my new printer & could not get it up & running. A tech support guy, Worrell I think was his name, was a huge help & guided me throughout fixing my problem & got my printer up & running. Sooo very thankful for your service

I have not been able to get in contact… I have not been able to get in contact with Solve IQ. There telephone numbers are out of services or disconnected and they don't respond back to your e-mails. Is Solve IQ the same as Driver Support One. Solve IQ used to have a chat option and able to get a hold of a tech. All three telephone numbers are out of service or disconnected. How do I get a hold of this company and talk to a real person rather than a bot in a chat window under Driver Support One as Solve IQ doesn't have a chat option at this time. I am paying for a service that I cannot use. I used to really like the Service of Solve IQ until recently, not being able to connect with a tech. If anyone has any information on how to get in touch with a human representative, please provide this information. I don't want to delete Solve IQ and then download Driver Support One if this is going to be the same issues.

Your customer service is the worst I have had SolveIIQ for over a year. Loved the convenience the professional tech people. On my account I have 24 hour telephone service. I cannot reach a person on the phone. I tried logging in and "chatting" with someone and still was not able to get in. I am 66 years old I don't want to learn someone elses job. Your customer service has gone downhill. Please cancel my account as of today. Thank you.