Saved from a sinking ship!! I had reached an impasse while attempting to connect a new printer to my PC. Mr. Anderson was extremely courteous, patient, knowledgeable, skillful and efficient. He was especially patient and had to retry things due to mistakes I had made previously on my PC. he was the best!

My experience with Solve iQ was not a happy one I was looking for a utility program with which I could update drivers in my Dell Latitude E6400 laptop. Solve iQ looked like the solution to my problem so I downloaded it. As it turned out, I had difficulty probably because I have had very little experience with this type of software. Let me say right now that I HAVE NO COMPLAINT WITH THE FOLKS AT SOLVE IQ! The chat folks came to my rescue, but I was unable to follow their instructions primarily because my laptop "did not cooperate" with the software. It just wasn't intuitive to my 83 year old eyes. So I uninstalled Sove iQ and cancelled my automatic payments, which by the way I was unaware of when I purchased the software. If I hope I have not caused anyone any inconvenience over this. The issue was a degree of user-friendliness and my inexperience.

They will not cancel your account… They will not cancel your account without removing the software, even if the PC is no longer running. It is a deceptive business model, hoping that you will just keep paying.

I tried for hours to cancel this I tried for hours to cancel this, i uninstalled it and i do not want to pay for it. IT HAS NOW BEEN ABOUT A WEEK AND THEY HAVEN'T EVEN RESPONDED TO MY EMAILS..I AM NOW BEYOND MAD.

I canceled my subscription I canceled my subscription, which I never authorized, and I continue to be billed 9.99 each month. I've canceled with PayPal and uninstalled the app. I even received a response that my account would be canceled, but its not. Please cancel my account ASAP. Thank you, Sandi Struening