Kari green
GBI am so aggravated I am trying to… I am so aggravated I am trying to unsubscribe and I cant login or change my password....I am really not happy.. how do I close my account so I won't be charged anymore.
Sheila
GBCustomer Svc Agent David -- Customer Svc Agent David -- Asked about my problem, then remoted to my computer to assess the situation. After review, he was not able to repair, but did assist me with a web page on the type of external hardware to purchase. He was courteous and I truly appreciate his assistance! --- SCT, Texas
Rachel
GBI cannot get anyone to address my… I cannot get anyone to address my problem. I'm sure Kyle will answer this review and say they've answered my emails. However, they're not helping me fix the issue. Every time I log in, it asks me to renew my subscription, which I've already done. I don't want to be charged a second time. KYLE-can you refund me my money and make sure I'm no longer charged?
Charles Sorenson
GBI tried multiple things to resolve my… I tried multiple things to resolve my issue without success. I luckily stumbled on to Solve IQ and had one of the tech assistants. After some somewhat complex manipulation of my desktop my issue was resolved completely on a remote access platform. Thank you so much for your help.
Ken Reynolds
GBfound them very helpful today i wanted to have one of our computers scanned for virus or other problems, as a technician for another company said we had issues and tried to sell me there product. When balancing the check book I saw we had Driver Support. our tech was a gentleman named Juan. He was very patient and helpful. he ran the scan and determined there was no major issues,reassured us that all was working as it should. then he coached me through a problem on one of the other computers that had failed in an upgrade from windows 8.1 to windows 10. overall a very good expierience.