Great customer service Great customer service, I'm a repeated customer and I think the service is very good

worst. support. ever. GreenCloud 01/13/2024: UPDATE: The case has been submitted to Better Business Bureau. They are in the process of reaching out to these scammers to see if they respond. 12/22/2023: This is the worst support I have ever experienced. The service is not delivered and they are refusing to refund. I had to open a claim with the Better Business Bureau. Unclear if they will be successful. Just avoid problems and avoid this poorly executed company.

I have 5 vps servers with… I have 5 vps servers with Greencloudvps. 4 in the UK and 1 in Singapore. All have had zero downtime. They are reliable and have high hardware specifications that meet my requirements. Support is always quick to respond and helpful.

Horrible experience Horrible experience. Due to faulty RAID I lost my VPS and all data is gone. Support service closed the ticket without even trying to help. Stay away from this company!

From scheduled maintenance, to emergency maintenance to non working VPS Started using GreenCloudVPS in August 2023. Order process, provisioning of VPS quick and without any issues. Then: 19.09.2023 - E-Mail notification of scheduled maintenance on 22.09.2023 for an OS Update. Expected downtime 30 minutes - 1 hour. 22.09.2023 - OS Update took place (downtime 58 minutes) 22.09.2023 - VPS went online, offline, online several times 22.09.2023 - Received e-mail notification about an emergency maintenance on node. RAID card needed to be reseated. Rebuild started. 26.09.2023 - Rebuild of RAID completed, but VPS not booting anymore. Since I did not use the service that long and have not stored a lot of data, I did not even bother to get some of my data via some extensive rescue action back. Fresh re-install and moved on to a more reliable provider. If you can afford a downtime of almost 5 days, GreenCloudVPS is the way to go. 2 Stars for the quick and friendly ticket support. During the whole incident, the status at status.greencloudvps.com was indicating a 100% uptime (in my case Amsterdam). I have no idea if the status is about their systems or if the city Amsterdam is up and running ;)