Changing resources for a job Small businesses like mine have had to face an uphill task in resource management ever since we have started working from home. So I tried out Deskera after finding out that it has a resource management tool, I am pleasantly surprised with how efficient that tool has turned out to be. Assigning people jobs based on projects, rather than based on designation, really helped me eliminate any sort of confusion regarding job responsibilities. The interface is very smooth as well. Easy to figure out, and easy to operate, so that there are no gaps in my understanding of how it works

Very Unreliable Servers Very Unreliable Servers. Very Poor Knowledge to the Support team. No one picks up the calls. Queries are replied very late.

Their system is billing my clients on… Their system is billing my clients on the wrong dates and with the wrong due dates. It will do the same next month. And there is no way to change or edit this. Because once an invoice has been closed, archived, or fulfilled, nothing can be edited anymore. And it's not possible to specify a due date for recurring invoices. It also sends out automatic emails to my clients without populating the merge tags. And the late payment reminders I have configured don't send at all. You'd think that these would be urgent issues to fix now that I have highlighted them multiple times but it has been weeks without any update. Needless to say that this is making a very bad impression on my clients. Update: 3 months after reporting these issues and they are still not fixed. My customers are complaining. It's just ridiculous.

Not suited for International market and rubbish customer sevices Honestly the clunkiest software - not suited for international markets, with non-existent support and pathetic customer service. Maybe I'll try again in a few years when they get themselves sorted.

Worst Service - No response from CEO as well They do not have the basic features of copy pasting multiple email id's. Its missing common sense. For the small software issues they say that they will report to their dev teams and nothing happens from there... not a trustworthy software. Have escalated to a board member and ceo, they don't even respond. Pathetic service!!