Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Highly recommended for small and medium-sized companies I run a small family business, which has recently picked up. My business and accounting were getting out of hand until I started using Deskera. This software has all the functionalities that a small business would require, like... easy to make documents (invoices, estimates, etc). There were similar functions on Zoho and Khatabook as well, but I prefer Deskera over them. Plus it keeps track of all docs for you. There is also a phone app, which connects to the main app, which makes it easier for me to stay mobile and still work

Helpful in tracking expenses Managing sales and orders has become quite easier since I started using this software. It creates invoices and gives me a review on the finances too which helped me tremendously in the adjustment of my spending pattern. The buy module especially helps place orders easily and billing too.

Perfect software for startups Perfect option for startups as the software is so pocket-friendly. Plus it starts with a one month free trial that certainly lets you take your time to get the hang of it before you invest in it. The work done by so many different applications and people are put altogether in one, while being easy and efficient.

Despairing, can't file my taxes, incomplete reports I'm in complete despair. Need to file my tax return but it is impossible to get any sense out of the reports. Even simple ones like profit and loss statement do not add up. I have also had to spend an entire week manually correcting the exchange rates of every single entry in the past year as they were not updated automatically. The invoices still show different amounts even after changing the exchange rate on them. Massive amounts accounted for as 'rounding difference' - turns out these are VAT reverse charges that the software has booked into this account. I am so upset and urgently need to figure this out but past issues have not been resolved in months, so am not very hopeful that any support will be extended to me.