Supply of wrong size 7 as against order placed for size 9 and company is unwilling to exchange or return item Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7 . Had chat as well as sent photos of product company is cheating customers It’s clear mistake of company to have supplied wrongful size. Company confirmed that Sandals were shipped to my address but refused to exchange/ Return Vijay 954-470-0737

I am impressed with your customer… I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped. I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.

I purchased 3/4 inserts to help with… I purchased 3/4 inserts to help with the pain I have along my arch back to the heel. Not sure what has brought this on but the inserts helped and I was able to use them in my summery-ish Mary Jane shoes. I bought Spenco's because I have a pair of slippers made by them that actually are orthopedic.

Excellent customer service Ordered 2 special insoles and they were promptly delivered to Sweden. I was not sure what to expect with the website at first but after talking with their customer service (to fix an issue I made with my address) they were very responsive and friendly. Strong recommendation.

Kimberly was extremely knowledgeable in… Kimberly was extremely knowledgeable in helping me pick out the correct insole for all of my foot problems. The ordering process was quick and easy. The shipping was free and it is being sent Priority Mail which is wonderful. Great company and products.