Great service! I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!

Website is so easy and they call you if… Website is so easy and they call you if you have any questions or undecided on which insole is best for your needs. Simple to navigate, quick to deliver! Total awesome online experience

Five Stars! Five Stars! Things could not have gone any smoother...the online ordering from a well constructed website, timely emails that my order had been received and shipped, accurate feedback from the tracking system, and on-time delivery with all contents in perfect condition. Thank you!.

Supply of wrong size 7 as against order placed for size 9 and company is unwilling to exchange or return item Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7 . Had chat as well as sent photos of product company is cheating customers It’s clear mistake of company to have supplied wrongful size. Company confirmed that Sandals were shipped to my address but refused to exchange/ Return Vijay 954-470-0737

I couldn't find insoles for my daughter… I couldn't find insoles for my daughter in stores, so I looked online. Thanks for the insoles I have bought from TheInsoleStore.com for the last approximately 5 years, she doesn't need surgery to fix her issue. She won't wear shoes without them. Thank you for supplying what I needed.