Do not order from this store Do not order from this store. They shipped the package in a thin envelope with absolutely no protection. The box for the insoles was completely damaged, the insoles damaged also. I don’t understand why these companies can’t invest a buck or two for a bubble mailer at least. Spend the extra couple bucks to order directly from the manufacturers. My guess is they would care about the products they make enough to package them properly for shipping.

I am impressed with your customer… I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped. I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.

I couldn't find insoles for my daughter… I couldn't find insoles for my daughter in stores, so I looked online. Thanks for the insoles I have bought from TheInsoleStore.com for the last approximately 5 years, she doesn't need surgery to fix her issue. She won't wear shoes without them. Thank you for supplying what I needed.

Found exactly what I was looking for… Found exactly what I was looking for from the ThelnsoleStore. I previously purchased at a local shoe store, but they no longer carried this model. Looking forward to receiving my new pair.

Kimberly was extremely knowledgeable in… Kimberly was extremely knowledgeable in helping me pick out the correct insole for all of my foot problems. The ordering process was quick and easy. The shipping was free and it is being sent Priority Mail which is wonderful. Great company and products.