Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad Ordered the following: Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad which I like. I used them on a vacation that included a number of long walks and they were very comfortable.

Never shopping here again Never shopping here again. I was a first time shopper on this site and bought a pair $100 slippers which were hard as a rock and slippery. I tried to return (brand new condition) but was told no return or exchange option because they were discounted. After pushing hard they agreed to store credit but there is nothing I want from them. I’m sticking with sites like Amazon who don’t force customers to eat it when they don’t want a product. Lost me as a customer for life.

Found exactly what I was looking for… Found exactly what I was looking for from the ThelnsoleStore. I previously purchased at a local shoe store, but they no longer carried this model. Looking forward to receiving my new pair.

Do not order from this store Do not order from this store. They shipped the package in a thin envelope with absolutely no protection. The box for the insoles was completely damaged, the insoles damaged also. I don’t understand why these companies can’t invest a buck or two for a bubble mailer at least. Spend the extra couple bucks to order directly from the manufacturers. My guess is they would care about the products they make enough to package them properly for shipping.

Just placed my second order with… Just placed my second order with TheInsoleStore and instantly received an email confirming my order, then a few hours later received another email that it had already been shipped. First class customer service!