Excellent customer service Ordered 2 special insoles and they were promptly delivered to Sweden. I was not sure what to expect with the website at first but after talking with their customer service (to fix an issue I made with my address) they were very responsive and friendly. Strong recommendation.

Blessing our troops This is the 9th pair of insoles I have ordered. According to my grandson who is a new Army recruit (working in the radar area) these insoles have been a blessing. I will continue ordering these insoles for as long as he needs them. Thank you for your quality product and God Bless our troops!

Just placed my second order with… Just placed my second order with TheInsoleStore and instantly received an email confirming my order, then a few hours later received another email that it had already been shipped. First class customer service!

Great service! I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!

Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad Ordered the following: Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad which I like. I used them on a vacation that included a number of long walks and they were very comfortable.