Do not order from this store Do not order from this store. They shipped the package in a thin envelope with absolutely no protection. The box for the insoles was completely damaged, the insoles damaged also. I don’t understand why these companies can’t invest a buck or two for a bubble mailer at least. Spend the extra couple bucks to order directly from the manufacturers. My guess is they would care about the products they make enough to package them properly for shipping.

I am impressed with your customer… I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped. I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.

I purchased 3/4 inserts to help with… I purchased 3/4 inserts to help with the pain I have along my arch back to the heel. Not sure what has brought this on but the inserts helped and I was able to use them in my summery-ish Mary Jane shoes. I bought Spenco's because I have a pair of slippers made by them that actually are orthopedic.

Just placed my second order with… Just placed my second order with TheInsoleStore and instantly received an email confirming my order, then a few hours later received another email that it had already been shipped. First class customer service!

Kimberly was extremely knowledgeable in… Kimberly was extremely knowledgeable in helping me pick out the correct insole for all of my foot problems. The ordering process was quick and easy. The shipping was free and it is being sent Priority Mail which is wonderful. Great company and products.