Tom Sawyer
GBPowerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad Ordered the following: Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad which I like. I used them on a vacation that included a number of long walks and they were very comfortable.
Alex
GBI am impressed with your customer… I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped. I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.
SS
GBNever shopping here again Never shopping here again. I was a first time shopper on this site and bought a pair $100 slippers which were hard as a rock and slippery. I tried to return (brand new condition) but was told no return or exchange option because they were discounted. After pushing hard they agreed to store credit but there is nothing I want from them. I’m sticking with sites like Amazon who don’t force customers to eat it when they don’t want a product. Lost me as a customer for life.
Victor Ban
GBSupply of wrong size 7 as against order placed for size 9 and company is unwilling to exchange or return item Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7 . Had chat as well as sent photos of product company is cheating customers It’s clear mistake of company to have supplied wrongful size. Company confirmed that Sandals were shipped to my address but refused to exchange/ Return Vijay 954-470-0737
CeeTee
GBBest source for insoles I have found Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide lots more info on products than other online vendors including az. Plus, the service is much better. Will continue to order from insolestore in future.