Do not order from this store Do not order from this store. They shipped the package in a thin envelope with absolutely no protection. The box for the insoles was completely damaged, the insoles damaged also. I don’t understand why these companies can’t invest a buck or two for a bubble mailer at least. Spend the extra couple bucks to order directly from the manufacturers. My guess is they would care about the products they make enough to package them properly for shipping.

Excellent customer service Ordered 2 special insoles and they were promptly delivered to Sweden. I was not sure what to expect with the website at first but after talking with their customer service (to fix an issue I made with my address) they were very responsive and friendly. Strong recommendation.

Powerstep Pinnacle PLUS Orthotic… Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep line in the past, always with satisfactory results, but this model is the best so far, at least according to my feet. As always the Insole Store offered the product at a very fair price, and the whole purchase process was fast and easy. I continue to be favorably impressed by this company.

Great service! I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!

Found the insoles I needed in stock at… Found the insoles I needed in stock at your store, after two other stores cancelled my orders due to lack of supplies. Received my shipment in perfect condition. Thank you so much! Mitch DeRidder