Supply of wrong size 7 as against order placed for size 9 and company is unwilling to exchange or return item Placed order for PowerStep Archwear Sandals - Black Men’s 9. Order number 335426 item PWR- 11146 item held in original packaging, have order sheet as well as packaging sheet showing size as 7 . Had chat as well as sent photos of product company is cheating customers It’s clear mistake of company to have supplied wrongful size. Company confirmed that Sandals were shipped to my address but refused to exchange/ Return Vijay 954-470-0737

Powerstep Pinnacle PLUS Orthotic… Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep line in the past, always with satisfactory results, but this model is the best so far, at least according to my feet. As always the Insole Store offered the product at a very fair price, and the whole purchase process was fast and easy. I continue to be favorably impressed by this company.

Found the insoles I needed in stock at… Found the insoles I needed in stock at your store, after two other stores cancelled my orders due to lack of supplies. Received my shipment in perfect condition. Thank you so much! Mitch DeRidder

Five Stars! Five Stars! Things could not have gone any smoother...the online ordering from a well constructed website, timely emails that my order had been received and shipped, accurate feedback from the tracking system, and on-time delivery with all contents in perfect condition. Thank you!.

Excellent customer service Ordered 2 special insoles and they were promptly delivered to Sweden. I was not sure what to expect with the website at first but after talking with their customer service (to fix an issue I made with my address) they were very responsive and friendly. Strong recommendation.