Five Stars! Five Stars! Things could not have gone any smoother...the online ordering from a well constructed website, timely emails that my order had been received and shipped, accurate feedback from the tracking system, and on-time delivery with all contents in perfect condition. Thank you!.

Great service! I needed a replacement for a New Balance insole that I have used for years and rely on to keep my feet in good shape (I golf four times a week - walking and carrying my bag.) New Balance had quit making them. The customer service rep at The Insole Store got right back to me and recommended a replacement which has already shipped (free shipping!). Great service!

I couldn't find insoles for my daughter… I couldn't find insoles for my daughter in stores, so I looked online. Thanks for the insoles I have bought from TheInsoleStore.com for the last approximately 5 years, she doesn't need surgery to fix her issue. She won't wear shoes without them. Thank you for supplying what I needed.

I am impressed with your customer… I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped. I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.

Just placed my second order with… Just placed my second order with TheInsoleStore and instantly received an email confirming my order, then a few hours later received another email that it had already been shipped. First class customer service!