Crystal
GBSocketLabs is easy to use with reliable deliverability! SocketLabs works as a great backup to our AMS. Our AMS has a built-in email platform, but many of our association members don't allow the email through due to settings on their campuses. SocketLab emails get through! In addition, it is very easy to design & send emails as well as look at reporting. HI have used many other email platforms and highly recommend SocketLabs.
Trevor Luttrell
AUHigh praise for the online after sales support team - Socketlabs I have been using SocketLabs for many years. I am extremely happy with the platform. It is indeed a useful and simple program. I would like to mention Ginny Lockwood, Customer Success Rep for the fantastic online support which I received when I had a little glitch. The whole support team do a great job, always happy, friendly and very quick to answer. In the IT world is difficult to find a team who are happy to provide such tremendous after sales service. I highly recommend the program and the support given. Well done team, the boss should give you all a raise!
Micah Lauret
GBHonestly, Socket Labs is Excellent! Honestly, Socket Labs is Excellent! Their platform does everything I want it to do and more! on top of being able to load my lists and send emails, their reporting has all the info I want and even gives me domain scoring so I can avoid any kind of spam complaints. Their GUI is a little dated and could use a refresh, but other than that, Socket Labs is the most versatile email system I've found. That's putting them over mail chip and constant contact.
Peter
GBI'm very happy with SocketLabs I'm very happy with SocketLabs. Deliverability has been significantly higher than other apps I've tried. They employ specific strategies to prevent recipient mail servers from blocking our domain, thereby improving our sender reputation. Also I am impressed with their customer service. Their responses to my questions are always highly personalized and address my issues directly, not like some of the robo-responses you get sometimes from help desks. I would highly recommend SocketLabs to anyone.
Wayne
GBBefore using SocketLabs Before using SocketLabs, we continually dealt with problems of rejected emails, spam abuse complaints, etc. They helped us configure the outgoing mail settings to greatly reduce that. Their "suspension list" feature prevents us from resending email to non-existent or blocked addresses and thus reduces the likelihood of being identified as a spammer. The report of failed messages is very helpful at troubleshooting problems of missed emails.