Heather Foliart
GBWe run a non-profit computer building… We run a non-profit computer building thing out of our home. We get in donations of cash or computer parts and help build nice systems for people on fixed income for little to no cost. Finding Windows licences for cheap was really the best way to go, and you guys have pulled through every time. Thank you so much for helping us put together 11 PC's and counting, using the software we get from you.
Is it heaven yet
CAThis is a pos This is a pos. After a trial of 1 month where they even lied about the duration of trial. IT WAS ONE PROBLEM after the other during the whole period with them and now 8 months later i am still trying to normalize my computer even though i never used their service and paid it....they still harass me daily with a pop up to log in ...even after 2 technicians trying to get rid of these BULLIES in my computer that just don't understand NO. NEVER WASTE YOUR TIME WITH THIS MAFI A COMPANY ..use open source. The experience was horrific and there is no end in sight. This pos software took over my documents under their one drive without my permission even after saying i don't want it 30 times through emails conversations and stopping harassing credit card bllings which i did not authorize in the first place. IT IS PURE HELL. Don't waste your time with such a dinosaur get a nice free open source without all these entitled bullies.
Chicalatina
GBInstructions links do not work!! Software is useless without them! Used Softwaregeeks a lot previously - now called UnitedSoftware, bought software from them and the instructions link doesn't work on their website. Have emailed them on the back of my order and also on their contact us page. No joy, no reply! Also no contact number on their website...In the past I would have recommended Softwaregeeks highly. UnitedSoftware - unless I hear back from you in the next day or so I shall be contacting you (and if that fails) my credit card company, to obtain my refund. NOT impressed...
Julie
IEProbably the worst and most frustrating… Probably the worst and most frustrating customer experience I have ever come across in my 52 years. I'be been locked out of my account for 3 days just because I changed my phone and the authenticator app stopped working. There is then NO way to contact Microsoft. Upon finally finding a number i was sent into a loop of hell - being left on hold for approx 6 hours in total. At the end I rang back to original number and they finally gave me a ticket - I was then told I'd be called back but a FULL day later I have still heard nothing. I am paying for a subscription I can't use. And the Authenticator app on my new phone needs an Authenticator app to approve it - it's just bonkers. Clearly I'm not alone based on other google searches - people have been left for days without use of Office, As a small business owner this is very stressful
Arturo Fermin
MYDo not even think of subscribing!!!! I made the cardinal sin of trying to sign up to the Skype account from the ACTUAL MS 365 ACCOUNT MANAGEMENT PAGE. The result? I am locked out of my account for one day (and counting) lost all access to my documents on OneDrive, when I desperately need to access some legal documents I have there. No support, no chat, NOTHING. STAY AWAY. FAR, FAR AWAY!!!!!