After battling with Microsoft support… After battling with Microsoft support to transfer a digital lcense for Windows 10 from my very old laptop to my newer one i decided I had sp[ent more time than it was worth. I came accress the United Software site and although a bit anxious purchased a copy of Windows 10 Pro. They sent the activation code by email within a couple of minutes and within 10 minutes I had the new laptop up and running! wish I had started with Software Geeks. Fast, cheap and excellent service. I can highly recommend them.

Instructions links do not work!! Software is useless without them! Used Softwaregeeks a lot previously - now called UnitedSoftware, bought software from them and the instructions link doesn't work on their website. Have emailed them on the back of my order and also on their contact us page. No joy, no reply! Also no contact number on their website...In the past I would have recommended Softwaregeeks highly. UnitedSoftware - unless I hear back from you in the next day or so I shall be contacting you (and if that fails) my credit card company, to obtain my refund. NOT impressed...

£20 down the drain Bought windows licence from Software Geeks in January 2018. Never used it. Finally got round to installing it on my machine in 2020. The licence key provided does not work, and Software Geeks / United Software don't give a damn because it's over a year since I purchased from them. Money down the toilet, and no attempt to make things right or even care that they took my money and I've got nothing to show for it. Their final email to me: "For these reason we have a Warranty. Although licenses are lifetime valid once activated, the software might require re-activation when reinstalling. Unfortunately we no longer support nor replace the license in this order as it is off warranty." --- AVOID ---

Used to be great but rebranded as… Used to be great but rebranded as United Software and now totally regretting my purchase of windows pro. It will not load on my new laptop and for 24hrs been asking for support or refund but nothing. No phone number, ignoring emails, urgently need these programs but don't want to buy elsewhere if can't get refund and they could help. Ironically they promise support on the website and mailings. Avoid.

License key has stopped working The Microsoft Professional Plus 2019 license that I bought has stopped working, softwaregeeks has now rebranded as "theunitysoft.com" and no longer recognises my old account. The support page on theunitysoft.com is blank so there is no support available.