Probably the worst and most frustrating… Probably the worst and most frustrating customer experience I have ever come across in my 52 years. I'be been locked out of my account for 3 days just because I changed my phone and the authenticator app stopped working. There is then NO way to contact Microsoft. Upon finally finding a number i was sent into a loop of hell - being left on hold for approx 6 hours in total. At the end I rang back to original number and they finally gave me a ticket - I was then told I'd be called back but a FULL day later I have still heard nothing. I am paying for a subscription I can't use. And the Authenticator app on my new phone needs an Authenticator app to approve it - it's just bonkers. Clearly I'm not alone based on other google searches - people have been left for days without use of Office, As a small business owner this is very stressful

Microsoft shares private data with others Microsoft used to be a good company selling good quality products, but lately simple email account is getting spammed like crazy. Looks like our data is simply sold to scammers otherwise Microsoft doesn't have any income. My advice is not to use their cloud based products and simply install stand alone software or switch to another company, especially when email account is involved.

This is a pos This is a pos. After a trial of 1 month where they even lied about the duration of trial. IT WAS ONE PROBLEM after the other during the whole period with them and now 8 months later i am still trying to normalize my computer even though i never used their service and paid it....they still harass me daily with a pop up to log in ...even after 2 technicians trying to get rid of these BULLIES in my computer that just don't understand NO. NEVER WASTE YOUR TIME WITH THIS MAFI A COMPANY ..use open source. The experience was horrific and there is no end in sight. This pos software took over my documents under their one drive without my permission even after saying i don't want it 30 times through emails conversations and stopping harassing credit card bllings which i did not authorize in the first place. IT IS PURE HELL. Don't waste your time with such a dinosaur get a nice free open source without all these entitled bullies.

Scam Website Fraudulent Key, paid 29.99 for a windows 10 activation key that did not work. They call themselves office-365.com to trick people into thinking they are affiliated with Microsoft. Bunch of grifters.

License key has stopped working The Microsoft Professional Plus 2019 license that I bought has stopped working, softwaregeeks has now rebranded as "theunitysoft.com" and no longer recognises my old account. The support page on theunitysoft.com is blank so there is no support available.