After 35 years of professional… After 35 years of professional photography, I finally can rely on a service that works for me and my clients...Shoot proof had made my life and business operation so much easier, regardless of how seldom we use the site, but those few times had been worth the money spent for the entire year! Thank you guys! keep up the great work

Went from loving it to hating it Went from loving it to hating it! I've used it for years and suddenly it all went downhill. One of my clients ordered prints for the first time and somehow I lost $55 on the entire order because Shootproof screwed up! For some weird reason, they decided to change the prices on my prints without telling me anything!!!! On top of that, there was a shipping fee that the client should have been charged (NOT ME) because that's how I set it up but they charged me!! And all the extra fees I was completely unaware of!!! I wrote to them 3 TIMES with a complaint and not a single of my emails has been answered!!!! It's been about a month and they're just simply ignoring me. Now I hate Shootproof with a passion and will LITERALLY NEVER USE THEM AGAIN!!!

Beware of fees for buyer error I enjoy the product and I have tried a few different programs. However, be advised that if a buyer makes an error in their order and files a dispute, YOU, their paying customer, are charged a fee for the investigation of the dispute. I received a notification that somebody had flagged the charge from Shootproof as fraudulent, upon investigation it was clearly an error on the part of the person purchasing pictures. I offered to resolve it directly with the customer, which I was happy to do, but Shootproof refused to remove the $15 charge for the "investigation."

Love using Shootproof Love using Shootproof. I've used it for years and there's never downtime (aside from the very occasional scheduled 2am update kinda thing) it's versatile, my clients find it easy to use and it's definitely made a great impact on my business with the ability to tame those contracts and invoices. Thanks Shootproof!

Very Disappointing Very Disappointing. Zero customer service. I was with them for years and the whole system is a mess compared to what I am with now. They didn't try to fix anything, offer support or improve their services in that time. I also paid a year upfront and closed my account after 2 months - they are keeping the whole years payment and didn't even look for feedback why I left. A poor business that I wouldn't recommend. Studio Ninja is fantastic, try that!