Walt
GBSimply the BEST!!! First class service all the way. Mark was extremely helpful in guiding me through the selection process and the finished product was absolutely stunning. I highly recommend Big Acrylic for all your specialty printing needs.
Adam
CAExceeded expectations I ordered a few metallic prints and they came out better then I could have every imagined. Really cool style and great conversation pieces. Mark was very patient and helpful when it came to my order. Will definitely recommend to my friends!
Paula Savarese
GBOne star is too much!!!!!!!!!! One star is too much for this crappy company. As noted by other customers the owner is rude and would not help with our issue. The picture came in the wrong size and is VERY dull. We sent an amazing image and the print that we received looks like garbage. Yes the owner is his own customer service representative and he is beyond rude. Clearly other people have had the same issues from the reviews that I am now reading. I wish i had checked before I gave him my $200. I would not purchase from this company, he is running a scam!!!!! Clearly from his response below he does not know how to treat customers nor does he know how to spell. Read the reviews and decide for yourself...I'm not the only one with the same complaint.
annette legov
GBThe worst service! Do not trust! I ordered a project in February that was ignored and not even done until I called. Then it was finally sent months later and it was done incorrectly. It did not look like the original, with borders cut off and missing text. This was a gift and was supposed to be a surprise that was monumentally ruined. You barely apologized when I called to tell you I never received the product. I have been emailing and calling to have this issue resolved. I just called now 5/14/2022, and you (Mark Alper) told me you couldn’t hear me and that you’ll call me back. Knowing that it’s me calling and you just didn’t want to deal with me or the issue at hand. No call. I have been extremely patient. I don’t think anyone would have been civil with you the way I have been, given the delay, confusion, and terrible service. I have wasted time and money. You won’t resolve the issue, nor will you refund my money. What happened to your “unparalleled customer service”? It’s non-existent. Shame on you for ignoring me and taking money for nothing. Basically, you’re a charlatan.
Casey
GBGreat product, great experience “Ordered a very large print for the office. It looks great and arrived on time. The ordering process was simple thanks to Mark - he was very easy to reach and eager to help. Do not be off-put by Mark's informal communication style - these guys are pros. Will be ordering many more prints from Big Acrylic!”