Great experience! Loved our finished acrylic print. It's absolutely beautiful. The only thing that would have been nice is a notification of when it shipped.

Horrible Service If you are looking for a company to send you your print a full month after you order it, this is the company for you. When I finally got my print, I looked at the shipping manifest which said it was send 4 weeks after I originally ordered it. Not only that but they have horrible customer service. They would rather loose a customer than take responsibility for the late delivery.

Great service and even better prints Ordering from Big Acrylic has been a great experience. Mark made sure we get what we needed. The finishing was exceptional and loved the finished product.

The worst service! Do not trust! I ordered a project in February that was ignored and not even done until I called. Then it was finally sent months later and it was done incorrectly. It did not look like the original, with borders cut off and missing text. This was a gift and was supposed to be a surprise that was monumentally ruined. You barely apologized when I called to tell you I never received the product. I have been emailing and calling to have this issue resolved. I just called now 5/14/2022, and you (Mark Alper) told me you couldn’t hear me and that you’ll call me back. Knowing that it’s me calling and you just didn’t want to deal with me or the issue at hand. No call. I have been extremely patient. I don’t think anyone would have been civil with you the way I have been, given the delay, confusion, and terrible service. I have wasted time and money. You won’t resolve the issue, nor will you refund my money. What happened to your “unparalleled customer service”? It’s non-existent. Shame on you for ignoring me and taking money for nothing. Basically, you’re a charlatan.

I ordered five acrylic prints I ordered five acrylic prints, the largest at 40x60. They arrived dull with a muted greenish tint. It’s not a matter of taste or being picky, the prints themselves are not color accurate. I spoke to Mark several times and the best they’d do to correct the problem is sell me new prints at 20% off. Bad product, bad customer service. I’d go elsewhere.