The customer service is terrible and the product is only ok. The owner, who also acts as customer service, is rude and unprofessional. When I emailed a complaint about the quality of the product he never once expressed any level of concern for my issue, nor did he attempt to come up with a solution. Rather he immediately started blaming me for the problem. Ultimately we were unable to come to any level of agreement and I am just stuck with a bad product. Had he apologized for my dissatisfaction, that would have at least been something! But no, instead he yelled at me when I sent a follow up email. Of the two prints I ordered, one is unusable. The other is fine, but in general these prints do not feel or look substantial. They are quite light weight and feel rather cheap. Shop at your own risk!

Over several yearsI have made many… Over several yearsI have made many orders from Big Acrylic and I am very satisfied. They are very creative and have an eye for creating new techniques. I strongly endorse them! Generally shipments arrive in a timely order. I live in the US so there is often an extra day or two to receive shipments. But it was well worth the wait. Jimi Irwin, jimirwinwildlifephotography,com

Bad customer service Bad customer service. The owner of the company has a bad temper and should not be in customer service. They sent me emails saying my vertical logo didn’t fit on the acrylic. Go figure . So I asked if they could make it fit and never heard back. Then I tried to reorder.... vertical again. Then the owner called me and yelled at me. I then asked to cancel the orders. They have not gone into production. He said NO. I would NEVER order from this company again. He also seems to respond to all negative reviews as if they are a competitor. I am not a competitor. Just a person trying to buy acrylic prints.

I ordered five acrylic prints I ordered five acrylic prints, the largest at 40x60. They arrived dull with a muted greenish tint. It’s not a matter of taste or being picky, the prints themselves are not color accurate. I spoke to Mark several times and the best they’d do to correct the problem is sell me new prints at 20% off. Bad product, bad customer service. I’d go elsewhere.

brushed aluminum I ordered a small brushed aluminum print from these guys to see how it would turn out before I ventured into larger prints. there are several companies I found online who do aluminum prints, but these guys seemed to have something different with their brushed metal. The print turned out so cool, I'm planning on ordering more in larger formats now. I'm very pleased. the print was shipped in a protected box and arrived safely.