Great experience! Loved our finished acrylic print. It's absolutely beautiful. The only thing that would have been nice is a notification of when it shipped.

Horrible Service If you are looking for a company to send you your print a full month after you order it, this is the company for you. When I finally got my print, I looked at the shipping manifest which said it was send 4 weeks after I originally ordered it. Not only that but they have horrible customer service. They would rather loose a customer than take responsibility for the late delivery.

Over several yearsI have made many… Over several yearsI have made many orders from Big Acrylic and I am very satisfied. They are very creative and have an eye for creating new techniques. I strongly endorse them! Generally shipments arrive in a timely order. I live in the US so there is often an extra day or two to receive shipments. But it was well worth the wait. Jimi Irwin, jimirwinwildlifephotography,com

brushed aluminum I ordered a small brushed aluminum print from these guys to see how it would turn out before I ventured into larger prints. there are several companies I found online who do aluminum prints, but these guys seemed to have something different with their brushed metal. The print turned out so cool, I'm planning on ordering more in larger formats now. I'm very pleased. the print was shipped in a protected box and arrived safely.

The worst service! Do not trust! I ordered a project in February that was ignored and not even done until I called. Then it was finally sent months later and it was done incorrectly. It did not look like the original, with borders cut off and missing text. This was a gift and was supposed to be a surprise that was monumentally ruined. You barely apologized when I called to tell you I never received the product. I have been emailing and calling to have this issue resolved. I just called now 5/14/2022, and you (Mark Alper) told me you couldn’t hear me and that you’ll call me back. Knowing that it’s me calling and you just didn’t want to deal with me or the issue at hand. No call. I have been extremely patient. I don’t think anyone would have been civil with you the way I have been, given the delay, confusion, and terrible service. I have wasted time and money. You won’t resolve the issue, nor will you refund my money. What happened to your “unparalleled customer service”? It’s non-existent. Shame on you for ignoring me and taking money for nothing. Basically, you’re a charlatan.