very professional and quick service and… very professional and quick service and incredible quality products

Helpful customer service and prompt follow through We purchased a HUUM Drop sauna heater from Nordica Sauna in December 2023, and the customer service from Nordica has been essential to install and use the heater. 1.) We missed applying a discount code, which Nordica quickly applied and refunded the extra cost after our request. 2. More importantly, Nordica customer service helped us diagnose an issue with the installation. The electrician we hired made an installation mistake. Nordica identified the issue and sent a replacement part, free of charge. We're extremely happy we purchased with Nordica, and plan to buy accessories from them.

smooth ordering and shipping, happy with my sauna Initial communication about shipping was a bit slow, but once i reached out they were communicative. Shipping was smooth and everything arrived in good shape and as planned. the construction process was fairly clear and basically everything fit/functioned as i had hoped.

Quick shipping and packaged great Quick shipping and packaged great! Couldn’t be much better of an experience

Loving home sauna convenience Ordering, receiving and setting up our Maxxus Golden Designs 2 person sauna has been such an easy process. Ordering was quick, we received a call from the shipping company about 3 weeks after the order was placed to confirm delivery time, they dropped it off undamaged, and we had it set up and running in an hour. We did have an electrician run a dedicated line. And we’ve been using our sauna regularly. I had been using a traditional sauna at my gym previously in which ambient temps would be in the 180 degrees. Infrared doesn’t have the same uncomfortably hot feel, but I get a great dripping sweat! I typically let it heat up for 30 minutes, then go in it for 30 minutes. The one thing I should mention is that it really isn’t big enough for 2 people to be comfortable.