Helpful customer service and prompt follow through We purchased a HUUM Drop sauna heater from Nordica Sauna in December 2023, and the customer service from Nordica has been essential to install and use the heater. 1.) We missed applying a discount code, which Nordica quickly applied and refunded the extra cost after our request. 2. More importantly, Nordica customer service helped us diagnose an issue with the installation. The electrician we hired made an installation mistake. Nordica identified the issue and sent a replacement part, free of charge. We're extremely happy we purchased with Nordica, and plan to buy accessories from them.

Great Experience! Great Company! Nordica is a great company. They had the best prices and went out of their way to ensure I had everything I needed for my handmade barrel sauna. They made it easy to place my orders through my Health Savings Account (HSA) and were able to source aluminum barrel sauna bands for me. They also had Huum send an extra box of sauna rocks when my Hive Heat stove kit came up a couple of rungs short from filling the hive cage. I highly recommend Nordica!

Good experience Good experience, fast delivery. Great product.

They were really responsive They were really responsive. Delivered as promised.

Fast shipping. Great customer communication and support. Very quick shipping. Also, great customer support. When I created my order, I didn't realize that electric sauna heaters over 12 kw needed another component. I received a call from customer support and was able to include the item in my order.