Amazing- proactive customer service We had a great experience with Nordica. The customer service was amazing. Our only frustration was with the manufacturer (SunRay) when 2 pieces of our sauna came defective. However, the Nordica team was very proactive and responsive in contacting the manufacturer to send us new parts for free. Maja is great!

Was able to get the sauna heating unit… Was able to get the sauna heating unit I wanted. Great shipping and no issues. Would definitely buy from again.

They were really responsive They were really responsive. Delivered as promised.

Loving home sauna convenience Ordering, receiving and setting up our Maxxus Golden Designs 2 person sauna has been such an easy process. Ordering was quick, we received a call from the shipping company about 3 weeks after the order was placed to confirm delivery time, they dropped it off undamaged, and we had it set up and running in an hour. We did have an electrician run a dedicated line. And we’ve been using our sauna regularly. I had been using a traditional sauna at my gym previously in which ambient temps would be in the 180 degrees. Infrared doesn’t have the same uncomfortably hot feel, but I get a great dripping sweat! I typically let it heat up for 30 minutes, then go in it for 30 minutes. The one thing I should mention is that it really isn’t big enough for 2 people to be comfortable.

Fast shipping. Great customer communication and support. Very quick shipping. Also, great customer support. When I created my order, I didn't realize that electric sauna heaters over 12 kw needed another component. I received a call from customer support and was able to include the item in my order.