Jeff Batts
GBI ordere 2023… I ordered my sauna in December 2023 right when the sauna fad seem like it took off so it’s understandable that the wait was a little longer than usual but I was still provided. Great service and constant updates. I like the fact that I always had only one individual respond to me .Shout out to Maja for great service.
Janamitra Devan
GBGreat with a couple of minor issues Just tried it. It’s fantastic. Packaging was awesome. The only two problems we had were: 1) the brackets provided on the left wall was not the right fit. So we just used the bracket that came with the heater unit 2) the only damaged part was the water bucket. It would be great if you can send a replacement. It was cracked right through.
Cali Scott
GBAmazing- proactive customer service We had a great experience with Nordica. The customer service was amazing. Our only frustration was with the manufacturer (SunRay) when 2 pieces of our sauna came defective. However, the Nordica team was very proactive and responsive in contacting the manufacturer to send us new parts for free. Maja is great!
Tony McCoy
GBThey didn’t hesitate to price match and… They didn’t hesitate to price match and the sauna arrived in a few days after placing the order. Much quicker than anticipated! Great customer service and no complaints so far.
MK
GBGreat store with very helpful staff! -