Great store with very helpful staff! -

smooth ordering and shipping, happy with my sauna Initial communication about shipping was a bit slow, but once i reached out they were communicative. Shipping was smooth and everything arrived in good shape and as planned. the construction process was fairly clear and basically everything fit/functioned as i had hoped.

Amazing- proactive customer service We had a great experience with Nordica. The customer service was amazing. Our only frustration was with the manufacturer (SunRay) when 2 pieces of our sauna came defective. However, the Nordica team was very proactive and responsive in contacting the manufacturer to send us new parts for free. Maja is great!

Loving home sauna convenience Ordering, receiving and setting up our Maxxus Golden Designs 2 person sauna has been such an easy process. Ordering was quick, we received a call from the shipping company about 3 weeks after the order was placed to confirm delivery time, they dropped it off undamaged, and we had it set up and running in an hour. We did have an electrician run a dedicated line. And we’ve been using our sauna regularly. I had been using a traditional sauna at my gym previously in which ambient temps would be in the 180 degrees. Infrared doesn’t have the same uncomfortably hot feel, but I get a great dripping sweat! I typically let it heat up for 30 minutes, then go in it for 30 minutes. The one thing I should mention is that it really isn’t big enough for 2 people to be comfortable.

I had missed ordered a heater and… I had missed ordered a heater and talked with the return specialist, and she talked me through the return and with no complications. The company did a exchange as promised Totally satisfied and would recommend this company to anyone