Free tiers are usually rubbish Digging the service. Most services' free tiers are so restrictive that it's not worth bothering but XS deliver. They're not spammy, and they keep to their word. Keep it up!

Free account gets disabled Every so often my free account gets disabled. And that is fine and of course up to xsusenet. What is not fine is that I never get any response as to why the free account gets disabled. Some feedback would show that there is a customer service behind the usenet provider. Their FAQ on this item is of no help as I comply with all the terms and conditions. I am impressed however with their high level of 100% completion for articles.

Paid for a full year Paid for a full year. After confimation I couldn't upgrade to the full year connection. Send a mail, placed a ticket but no reaction from the "excellent" team. What kind of organisation is this! Crooks. Not worth a penny.

Worst support ever Worst support ever, they dont reply to ticket requests. I tried to pay my subscription today the 12th and their website wouldnt allow payment, for the last 2 days there has been the same error screen when trying to prolong my account. I would recommend someone like Supernews if you want a usenet account, they at least have a tech support who try and help out

Beware if you have a problem The usenet service is fine. The VPN has also been fine, But beware! I tried to renew the VPN on 24 September and paid by credit card. they took my money but did not change the account expiry date. I left numerous messages and raised tickets to try and sort this out but XS Usenet did not reply.