Michael Prins
ZAAvoid at all cost I would strongly advise against using XS Usenet's services. I have been using them without issue for a few years, but since they released a new client portal, I've failed to renew my subscription so it expired. So I tried terminating the old subscription and getting a new one about a week ago. My credit card was charged and I received the invoice indicating it was paid, but the account is still pending and I have no login credentials. After a day or so I opened a support ticket, to which I got no reply. A day alter I then replied to that ticket again, in case it got lost. Still no reply. Then I emailed their support and got no reply. Then I tried to phone them, but their number is not in service. According to their website, they hired a new customer satisfaction team about a month ago, but from all perceivable evidence, they just don't exist anymore. I guess they just kept the billing systems in place to leech some money off of unsuspecting potential customers, but everything else seems to be shut down.
John
GBGreat free (and paid) Usenet/NNTP service As one of the very few Usenet/NNTP services out there that still offers a free subscription, as well as paid, I can’t give them less than 5 stars. The speed of the free subscription isn’t the greatest, but it’s free and faster than the other free services still left (if you can find them). You only have to renew once a month and you get 25GB to download each month. That’s excellent for free and you really can’t expect more without paying, since it does cost them.
Billy Brannan
GBWorst support ever Worst support ever, they dont reply to ticket requests. I tried to pay my subscription today the 12th and their website wouldnt allow payment, for the last 2 days there has been the same error screen when trying to prolong my account. I would recommend someone like Supernews if you want a usenet account, they at least have a tech support who try and help out
Smarty
ATKudos to XSusenet I sincerely applaud XSusenet primarily because of consequently offering free usenet subscriptions for the public! Most interested people do not need power user access at full connection speed loading some years obsolete stuff. The currently new assets that are available for free are the right way to go. And regular accounts of XSusenet are quite good too - e.g. reasonable access time and speed for occasional piracy at very moderate price. I do not understand why anybody asks for gigabit speeds and at least 5 years retention - these are least important features for usual users. My suggestion: Combine free access to the new assets with cheap paid service or Black Friday block for the older stuff and you are well served paying just peanuts - one year downloading all you want costs no more than single menu at the restaurant.
Pechic Schmeckle
GBHappy to use XSUSENET I use XSusenet to access the usenet. Because those accesses are infrequent, I have taken advantage of their free service. My accesses have been reliable and trouble free. On the rare occasions I have needed to contact them, I have found their customer service both prompt and helpful. You can't ask more than that. I'm glad I found XSusenet and am eager to recommend them to my friends.