I was an XSUsenet customer since 2018 I was an XSUsenet customer since 2018. I was happy with the service until earlier this month. First they let their site SSL cert expire and then none of my payments were credited to my subscription. When I submitted a ticket for support it was closed by an Admin with no explanation. None of my inquiries were responded to. Not sure what happened but it looks like somone ran off with all the money.

Paid for a 3 month subscription and… Paid for a 3 month subscription and it's expired after a month, I've tried contacting them no reply so I have openedna PayPal dispute.

Support is abysmal I have had this service for months, even years. I continually receive authentication errors from my newsreader (never happened with any other usenet service provider I have used). I tried to get support to resolve, but they are totally useless. After many messages, they always resort to 'create a new account.' The error was mainly a nuisance error...that is, if I ignored it downloads would still happen, but about every few months I am unable to download anything. And every time support has no clue or no ability to help.

very good news server to download très bon serveur de news pour télécharger dans de bonne conditions. A fréquenter sans modérations ! very good news server to download in good conditions. To attend without moderation!

Great customer support Renewals are easy, timely reminders ensure continuous service. Retention is fair with good value for price.