Paid for a 3 month subscription and… Paid for a 3 month subscription and it's expired after a month, I've tried contacting them no reply so I have openedna PayPal dispute.

Great customer support Renewals are easy, timely reminders ensure continuous service. Retention is fair with good value for price.

No support. Was using the free account, but then somehow my account got closed. Submitted a ticket, no reply since 2 weeks. Then I tried the contact form, also no reply for a week. Looks like i'm not going to get any reply from them. Also the SSL certificate for the "My account" section of the site was expired for at least two weeks. I mentioned this to them on the second day, also no reply.

Paid for a full year Paid for a full year. After confimation I couldn't upgrade to the full year connection. Send a mail, placed a ticket but no reaction from the "excellent" team. What kind of organisation is this! Crooks. Not worth a penny.

Great free (and paid) Usenet/NNTP service As one of the very few Usenet/NNTP services out there that still offers a free subscription, as well as paid, I can’t give them less than 5 stars. The speed of the free subscription isn’t the greatest, but it’s free and faster than the other free services still left (if you can find them). You only have to renew once a month and you get 25GB to download each month. That’s excellent for free and you really can’t expect more without paying, since it does cost them.