Bruce
GBI was an XSUsenet customer since 2018 I was an XSUsenet customer since 2018. I was happy with the service until earlier this month. First they let their site SSL cert expire and then none of my payments were credited to my subscription. When I submitted a ticket for support it was closed by an Admin with no explanation. None of my inquiries were responded to. Not sure what happened but it looks like somone ran off with all the money.
Joe
FRvery good news server to download très bon serveur de news pour télécharger dans de bonne conditions. A fréquenter sans modérations ! very good news server to download in good conditions. To attend without moderation!
Michael Prins
ZAAvoid at all cost I would strongly advise against using XS Usenet's services. I have been using them without issue for a few years, but since they released a new client portal, I've failed to renew my subscription so it expired. So I tried terminating the old subscription and getting a new one about a week ago. My credit card was charged and I received the invoice indicating it was paid, but the account is still pending and I have no login credentials. After a day or so I opened a support ticket, to which I got no reply. A day alter I then replied to that ticket again, in case it got lost. Still no reply. Then I emailed their support and got no reply. Then I tried to phone them, but their number is not in service. According to their website, they hired a new customer satisfaction team about a month ago, but from all perceivable evidence, they just don't exist anymore. I guess they just kept the billing systems in place to leech some money off of unsuspecting potential customers, but everything else seems to be shut down.
Bill
GBBeware if you have a problem The usenet service is fine. The VPN has also been fine, But beware! I tried to renew the VPN on 24 September and paid by credit card. they took my money but did not change the account expiry date. I left numerous messages and raised tickets to try and sort this out but XS Usenet did not reply.
John
GBGreat free (and paid) Usenet/NNTP service As one of the very few Usenet/NNTP services out there that still offers a free subscription, as well as paid, I can’t give them less than 5 stars. The speed of the free subscription isn’t the greatest, but it’s free and faster than the other free services still left (if you can find them). You only have to renew once a month and you get 25GB to download each month. That’s excellent for free and you really can’t expect more without paying, since it does cost them.