Free account gets disabled Every so often my free account gets disabled. And that is fine and of course up to xsusenet. What is not fine is that I never get any response as to why the free account gets disabled. Some feedback would show that there is a customer service behind the usenet provider. Their FAQ on this item is of no help as I comply with all the terms and conditions. I am impressed however with their high level of 100% completion for articles.

No longer working. I've used their free service on and off for a few years and it worked well until they changed the system recently. Now the account will not work, the support is not existent and will not get any replies, the knowledge base consists of 2 pages, one gives the server details, which don't work and the other says simply "test". Sadly xsusenet.com has gone from good to completely useless. Time to move on.

Free tiers are usually rubbish Digging the service. Most services' free tiers are so restrictive that it's not worth bothering but XS deliver. They're not spammy, and they keep to their word. Keep it up!

Support is abysmal I have had this service for months, even years. I continually receive authentication errors from my newsreader (never happened with any other usenet service provider I have used). I tried to get support to resolve, but they are totally useless. After many messages, they always resort to 'create a new account.' The error was mainly a nuisance error...that is, if I ignored it downloads would still happen, but about every few months I am unable to download anything. And every time support has no clue or no ability to help.

Happy to use XSUSENET I use XSusenet to access the usenet. Because those accesses are infrequent, I have taken advantage of their free service. My accesses have been reliable and trouble free. On the rare occasions I have needed to contact them, I have found their customer service both prompt and helpful. You can't ask more than that. I'm glad I found XSusenet and am eager to recommend them to my friends.