Valuable Partner! I have specifically worked with SIM partners which was acquired by Reputation.com not too long ago. They have been a valuable partner and offer swift and reliable service. Any requests or questions we have are investigated and resolved quickly with an abundant amount of communication throughout the process. Our account rep is honestly amazing with all that she handles and accomplishes for us.

Impossible to reach when you have an issue. Have been a customer for about a year. Being double billed for several months and now when I try to reach anybody it is impossible to make contact. No Phone Numbers. Web forms remain unanswered. No way I could give a positive review.

Amazing tool perfect for every company! I have been working with Reputation for just about 2 years! Lionel has been my contact since the beginning and has always been able to help me whenever needed! I love the automated tools that send customers requests and reminders! Overall we are very happy with Reputation and I would recommend them to everyone I know!

Powerful review platform Reputation does what I need it to do in the property management industry. Responding to reviews is so quick and easy. I like that all reviews come into one dashboard, and the prefilled responses make it so quick. There are so many options for reports and you can even make custom ones if you can't find what you're looking for. I wish some things on the back end were easier to set up. Not everything is self-explanatory and some things support has to fix for me. I do wish it was easier to send review requests to customers - that's something Reputation is lacking. Overall it's a solid reputation management platform.

Happy Customer Our company has been using Reputation.com for several years now. I LOVE the one-stop-shop for managing everything. We use them for surveys, and online review management and recently added the social media component. Very user-friendly, great insights, and analytic reports. I love the workflow from our onsite teams to upper management for review and approval prior to publishing. Great product.