If I could leave a negative star review… If I could leave a negative star review I would! This company cut my friends 85 year old fathers main water line to his house and are refusing to do anything about it. They have been left with NO WATER since Friday! You need to make this right and fix your mistakes!

Haven't gotten service from them yet! Haven't gotten service from them yet but, have reached out to them. Their service crew guys were good fellows and not only worked hard but, were extremely polite. I am anxious to get things underway ASAP once their crews have finished installing throughout my area. They are worth a chance and based on what I understand is their billing should be a good bargain. Someone please get back to me for startup information.

THEY ARE CRAPY INTERNET PROVIDER THEY ARE CRAPY INTERNET PROVIDER, WORST THAN CABLE INTERNET FROM SPECTRUM. SUPPOSEDLY THEY HAVE 1K MBPS AND IS WORST THAN THE 500 MBPS OF SPECTRUM OR ANY OLD DSL SYSTEM. I HOPE THEY GET ME OFF THEIR CONTRACT OR GIVE ME CREDIT FOR EVERY MONTH OF CRAPY SERVICE. EVEN CALING EVOLUTION FIBER OR OPEN INFRA IS A NIGHTMARE. EVEN TO TRY TO PAY THEM IS A NIGHTMARE AND THE USE A 3ER PARTY BILLING, THAT ONLY THEM HEARD OFF.

Very Bad Customer Service Installation of fiber in our area was only supposed to take 6 to 8 months. It took about 14 months. During that time, there were no updates provided unless I contacted them. On 3-4-24 when I contacted them, they told me that I should have service and just needed to connect my router and get my account set up. It didn't work so they scheduled a tech to come out on 3-11-24. The tech tested the fiber and said we would need another line ran to the house because the current one must be bad. once again, I have had to contact them 3 different times to find out when someone was coming out. All they could tell me was that they didn't do that part and can only tell the contractors they need to come out. The last communication was 4-2-24 from me and I still have no response and no internet on 4-19-24. If you use them, don't expect them to be proactive. Just know that you are going to have to beg and plead to be their customer and give them money. I can't speak to how they are if you are finally able to become a customer because we never got to that point.

I've been told for months that service… I've been told for months that service was going to be turned on in my area within 2-3 weeks. Nothing. Call customer service and it's some over seas call center with useless people who don't speak good English. I get told the same thing every time.. "I reached out to our installation team and was not able to get an answer but I will send in a message for them and I will personally follow up with you in 1-2 days". Weeks go by, no follow up.