so happy with open infra We have only had open infra for about a few months and so far we are satisfied. I understand that sometimes it would be slow or go out but that’s because it’s a new company but once it get settled they would work really good. Before we went with them, I noticed that they are more settled in Europe and is starting in the US but all of the reviews I read and the research that I’ve made, I decided to take a chance on them. I trust that they were not a spam became of the research that I did and you actually get a real person rather than a recording when you do call them. The main thing that I love from them is the customer service, they are always really nice and try their best to help you and give you information. The internet company I had before I hated the customer service. I am very happy and pleased with open infra

Open Infra could require portable shade… Open Infra could require portable shade units (they are cheap) be provided fir their workers who are DIGGING IN THE SUN BY HAND IN 100+ DEGREE WEATHER. I have messaged them and they responded that they'd look into it but it was thru a 3rd party. I responded that it was their name on this project and their responsibility. Such disregard for human life is shameful when some small provisions could help avoid heat related illnesses.

Very Bad Customer Service Installation of fiber in our area was only supposed to take 6 to 8 months. It took about 14 months. During that time, there were no updates provided unless I contacted them. On 3-4-24 when I contacted them, they told me that I should have service and just needed to connect my router and get my account set up. It didn't work so they scheduled a tech to come out on 3-11-24. The tech tested the fiber and said we would need another line ran to the house because the current one must be bad. once again, I have had to contact them 3 different times to find out when someone was coming out. All they could tell me was that they didn't do that part and can only tell the contractors they need to come out. The last communication was 4-2-24 from me and I still have no response and no internet on 4-19-24. If you use them, don't expect them to be proactive. Just know that you are going to have to beg and plead to be their customer and give them money. I can't speak to how they are if you are finally able to become a customer because we never got to that point.

If I could leave a negative star review… If I could leave a negative star review I would! This company cut my friends 85 year old fathers main water line to his house and are refusing to do anything about it. They have been left with NO WATER since Friday! You need to make this right and fix your mistakes!

INSTALLATION IS HORRIBLE They dug up in the wrong places. Then they broke sprinkler lines that they promised to repair. Without a joke a three year old could have done better. Major leaks and they keep moving forward to install more lines. They must be getting paid by the foot without any consideration on the work being done. Pathetic at best.