Open Infra fiber optic - bad idea They are trying to lay line in Aubrey, TX. Installation crews have been boring/digging through residential water lines all summer. We are without water this evening; they hit a main line in our area today. As they bore, they leave you a sludge mess in your property’s bar ditch. This is progress?

INSTALLATION IS HORRIBLE They dug up in the wrong places. Then they broke sprinkler lines that they promised to repair. Without a joke a three year old could have done better. Major leaks and they keep moving forward to install more lines. They must be getting paid by the foot without any consideration on the work being done. Pathetic at best.

If I could leave a negative star review… If I could leave a negative star review I would! This company cut my friends 85 year old fathers main water line to his house and are refusing to do anything about it. They have been left with NO WATER since Friday! You need to make this right and fix your mistakes!

Haven't gotten service from them yet! Haven't gotten service from them yet but, have reached out to them. Their service crew guys were good fellows and not only worked hard but, were extremely polite. I am anxious to get things underway ASAP once their crews have finished installing throughout my area. They are worth a chance and based on what I understand is their billing should be a good bargain. Someone please get back to me for startup information.

The install was very clean and minimal… The install was very clean and minimal in time when ONT was installed. I would suggest that when a tech returns on future installs to install router, that an appointment is scheduled instead of tech just showing up. The construction work was clean, although final clean up and erosion control(sod) needs to be placed at all excavation sites. The service has been stable and reliable to this point! I know several neighbors are still struggling to get their services up and running. It might be a good idea to get those worked out quickly for the revenue and image. Competitors are planning and working to move in, so being first to the game and giving everyone the experience I had would go a long way.