The install was very clean and minimal… The install was very clean and minimal in time when ONT was installed. I would suggest that when a tech returns on future installs to install router, that an appointment is scheduled instead of tech just showing up. The construction work was clean, although final clean up and erosion control(sod) needs to be placed at all excavation sites. The service has been stable and reliable to this point! I know several neighbors are still struggling to get their services up and running. It might be a good idea to get those worked out quickly for the revenue and image. Competitors are planning and working to move in, so being first to the game and giving everyone the experience I had would go a long way.

Open Infra, lack of communication, SCAM Open Infra,specifically, Albert Perez, told me to hook up to the fiber cable was FREE. Further, I was told I'd get to pick my provider, if I decided to use the service. 100% a LIE. I've now recieved a bill for service from a company that I've never heard about, including the list given to me. This company has no phone number or any other information in regards to contact. WARNING !!!!

Outstanding service updates under… Outstanding service updates under pressure. There was an outage in my area caused by construction and I have experienced ABSOLUTELY stellar updates that felt empathetic, to say the least. I’ve never worked construction, and I missed a meeting due to the outage… but I know enough to say this company is working in a difficult position of providing updates on behalf of 3rd parties that are out of their control. The updates are OUTSTANDING, even with pictures of the work. Thank you! Take your time to do it safely.

so happy with open infra We have only had open infra for about a few months and so far we are satisfied. I understand that sometimes it would be slow or go out but that’s because it’s a new company but once it get settled they would work really good. Before we went with them, I noticed that they are more settled in Europe and is starting in the US but all of the reviews I read and the research that I’ve made, I decided to take a chance on them. I trust that they were not a spam became of the research that I did and you actually get a real person rather than a recording when you do call them. The main thing that I love from them is the customer service, they are always really nice and try their best to help you and give you information. The internet company I had before I hated the customer service. I am very happy and pleased with open infra

Haven't gotten service from them yet! Haven't gotten service from them yet but, have reached out to them. Their service crew guys were good fellows and not only worked hard but, were extremely polite. I am anxious to get things underway ASAP once their crews have finished installing throughout my area. They are worth a chance and based on what I understand is their billing should be a good bargain. Someone please get back to me for startup information.