Open Infra could require portable shade… Open Infra could require portable shade units (they are cheap) be provided fir their workers who are DIGGING IN THE SUN BY HAND IN 100+ DEGREE WEATHER. I have messaged them and they responded that they'd look into it but it was thru a 3rd party. I responded that it was their name on this project and their responsibility. Such disregard for human life is shameful when some small provisions could help avoid heat related illnesses.

Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

THEY ARE CRAPY INTERNET PROVIDER THEY ARE CRAPY INTERNET PROVIDER, WORST THAN CABLE INTERNET FROM SPECTRUM. SUPPOSEDLY THEY HAVE 1K MBPS AND IS WORST THAN THE 500 MBPS OF SPECTRUM OR ANY OLD DSL SYSTEM. I HOPE THEY GET ME OFF THEIR CONTRACT OR GIVE ME CREDIT FOR EVERY MONTH OF CRAPY SERVICE. EVEN CALING EVOLUTION FIBER OR OPEN INFRA IS A NIGHTMARE. EVEN TO TRY TO PAY THEM IS A NIGHTMARE AND THE USE A 3ER PARTY BILLING, THAT ONLY THEM HEARD OFF.

Very Bad Customer Service Installation of fiber in our area was only supposed to take 6 to 8 months. It took about 14 months. During that time, there were no updates provided unless I contacted them. On 3-4-24 when I contacted them, they told me that I should have service and just needed to connect my router and get my account set up. It didn't work so they scheduled a tech to come out on 3-11-24. The tech tested the fiber and said we would need another line ran to the house because the current one must be bad. once again, I have had to contact them 3 different times to find out when someone was coming out. All they could tell me was that they didn't do that part and can only tell the contractors they need to come out. The last communication was 4-2-24 from me and I still have no response and no internet on 4-19-24. If you use them, don't expect them to be proactive. Just know that you are going to have to beg and plead to be their customer and give them money. I can't speak to how they are if you are finally able to become a customer because we never got to that point.

The internet is great when it works… The internet is great when it works however there are constant outages alusuaply lasting more than a day. As I write this pur internet has been down for 5 days now. They dont answer the ohone, won't respond to emails and won't return messages. Absolutely stay away from this company