The internet is great when it works… The internet is great when it works however there are constant outages alusuaply lasting more than a day. As I write this pur internet has been down for 5 days now. They dont answer the ohone, won't respond to emails and won't return messages. Absolutely stay away from this company

Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

THEY ARE CRAPY INTERNET PROVIDER THEY ARE CRAPY INTERNET PROVIDER, WORST THAN CABLE INTERNET FROM SPECTRUM. SUPPOSEDLY THEY HAVE 1K MBPS AND IS WORST THAN THE 500 MBPS OF SPECTRUM OR ANY OLD DSL SYSTEM. I HOPE THEY GET ME OFF THEIR CONTRACT OR GIVE ME CREDIT FOR EVERY MONTH OF CRAPY SERVICE. EVEN CALING EVOLUTION FIBER OR OPEN INFRA IS A NIGHTMARE. EVEN TO TRY TO PAY THEM IS A NIGHTMARE AND THE USE A 3ER PARTY BILLING, THAT ONLY THEM HEARD OFF.

I don’t have service yet, but I don’t have service yet, as they are still installing the lines in my neighborhood. They have installed the box on my house and the line to the street. I think it will be great when it’s done. People are complaining about their yards ???? They are digging in the right of way, which technically is not your property. People are also pulling out dig safe markers, which is illegal. I would assume once the lines are in a crew will come around to fix lawns and remove the markers !!! People are to impatient these days !!!!

The install was very clean and minimal… The install was very clean and minimal in time when ONT was installed. I would suggest that when a tech returns on future installs to install router, that an appointment is scheduled instead of tech just showing up. The construction work was clean, although final clean up and erosion control(sod) needs to be placed at all excavation sites. The service has been stable and reliable to this point! I know several neighbors are still struggling to get their services up and running. It might be a good idea to get those worked out quickly for the revenue and image. Competitors are planning and working to move in, so being first to the game and giving everyone the experience I had would go a long way.