Open Infra fiber optic - bad idea They are trying to lay line in Aubrey, TX. Installation crews have been boring/digging through residential water lines all summer. We are without water this evening; they hit a main line in our area today. As they bore, they leave you a sludge mess in your property’s bar ditch. This is progress?

No complaints. Quality service. The install was clean and no mess was left. Service has been consistent (beats the hell out of suddenlink). Only issue I've had is the signal booster needs to be restarted if there's a power outage (rare). Otherwise, im tickled with the price and quality.

Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

I've been told for months that service… I've been told for months that service was going to be turned on in my area within 2-3 weeks. Nothing. Call customer service and it's some over seas call center with useless people who don't speak good English. I get told the same thing every time.. "I reached out to our installation team and was not able to get an answer but I will send in a message for them and I will personally follow up with you in 1-2 days". Weeks go by, no follow up.

Open Infra could require portable shade… Open Infra could require portable shade units (they are cheap) be provided fir their workers who are DIGGING IN THE SUN BY HAND IN 100+ DEGREE WEATHER. I have messaged them and they responded that they'd look into it but it was thru a 3rd party. I responded that it was their name on this project and their responsibility. Such disregard for human life is shameful when some small provisions could help avoid heat related illnesses.