Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

THEY ARE CRAPY INTERNET PROVIDER THEY ARE CRAPY INTERNET PROVIDER, WORST THAN CABLE INTERNET FROM SPECTRUM. SUPPOSEDLY THEY HAVE 1K MBPS AND IS WORST THAN THE 500 MBPS OF SPECTRUM OR ANY OLD DSL SYSTEM. I HOPE THEY GET ME OFF THEIR CONTRACT OR GIVE ME CREDIT FOR EVERY MONTH OF CRAPY SERVICE. EVEN CALING EVOLUTION FIBER OR OPEN INFRA IS A NIGHTMARE. EVEN TO TRY TO PAY THEM IS A NIGHTMARE AND THE USE A 3ER PARTY BILLING, THAT ONLY THEM HEARD OFF.

Haven't gotten service from them yet! Haven't gotten service from them yet but, have reached out to them. Their service crew guys were good fellows and not only worked hard but, were extremely polite. I am anxious to get things underway ASAP once their crews have finished installing throughout my area. They are worth a chance and based on what I understand is their billing should be a good bargain. Someone please get back to me for startup information.

I'm not even a customer of theirs I'm not even a customer of theirs, yet they somehow have the right to dig up my yard to lay down their cable. So, if you decide not to sign up cause you didn't want them digging up your yard and possibly damaging whatever lines are in their way, tough for you, cause apparently they can just dig wherever they please

Open Infra, lack of communication, SCAM Open Infra,specifically, Albert Perez, told me to hook up to the fiber cable was FREE. Further, I was told I'd get to pick my provider, if I decided to use the service. 100% a LIE. I've now recieved a bill for service from a company that I've never heard about, including the list given to me. This company has no phone number or any other information in regards to contact. WARNING !!!!