I would recommend Open Infra Ok, to be honest, the first couple of months the service sucked. I almost canceled them. But they were new to my area and they must have done some infrastructure builds and/or maintenance because the last 3 or 4 months they have been great. I am definitely sticking with them. Fiber is the way to go.

The install was very clean and minimal… The install was very clean and minimal in time when ONT was installed. I would suggest that when a tech returns on future installs to install router, that an appointment is scheduled instead of tech just showing up. The construction work was clean, although final clean up and erosion control(sod) needs to be placed at all excavation sites. The service has been stable and reliable to this point! I know several neighbors are still struggling to get their services up and running. It might be a good idea to get those worked out quickly for the revenue and image. Competitors are planning and working to move in, so being first to the game and giving everyone the experience I had would go a long way.

Open Infra could require portable shade… Open Infra could require portable shade units (they are cheap) be provided fir their workers who are DIGGING IN THE SUN BY HAND IN 100+ DEGREE WEATHER. I have messaged them and they responded that they'd look into it but it was thru a 3rd party. I responded that it was their name on this project and their responsibility. Such disregard for human life is shameful when some small provisions could help avoid heat related illnesses.

I'm not even a customer of theirs I'm not even a customer of theirs, yet they somehow have the right to dig up my yard to lay down their cable. So, if you decide not to sign up cause you didn't want them digging up your yard and possibly damaging whatever lines are in their way, tough for you, cause apparently they can just dig wherever they please

Very Bad Customer Service Installation of fiber in our area was only supposed to take 6 to 8 months. It took about 14 months. During that time, there were no updates provided unless I contacted them. On 3-4-24 when I contacted them, they told me that I should have service and just needed to connect my router and get my account set up. It didn't work so they scheduled a tech to come out on 3-11-24. The tech tested the fiber and said we would need another line ran to the house because the current one must be bad. once again, I have had to contact them 3 different times to find out when someone was coming out. All they could tell me was that they didn't do that part and can only tell the contractors they need to come out. The last communication was 4-2-24 from me and I still have no response and no internet on 4-19-24. If you use them, don't expect them to be proactive. Just know that you are going to have to beg and plead to be their customer and give them money. I can't speak to how they are if you are finally able to become a customer because we never got to that point.