Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

I'm not even a customer of theirs I'm not even a customer of theirs, yet they somehow have the right to dig up my yard to lay down their cable. So, if you decide not to sign up cause you didn't want them digging up your yard and possibly damaging whatever lines are in their way, tough for you, cause apparently they can just dig wherever they please

I would recommend Open Infra Ok, to be honest, the first couple of months the service sucked. I almost canceled them. But they were new to my area and they must have done some infrastructure builds and/or maintenance because the last 3 or 4 months they have been great. I am definitely sticking with them. Fiber is the way to go.

so happy with open infra We have only had open infra for about a few months and so far we are satisfied. I understand that sometimes it would be slow or go out but that’s because it’s a new company but once it get settled they would work really good. Before we went with them, I noticed that they are more settled in Europe and is starting in the US but all of the reviews I read and the research that I’ve made, I decided to take a chance on them. I trust that they were not a spam became of the research that I did and you actually get a real person rather than a recording when you do call them. The main thing that I love from them is the customer service, they are always really nice and try their best to help you and give you information. The internet company I had before I hated the customer service. I am very happy and pleased with open infra

The internet is great when it works… The internet is great when it works however there are constant outages alusuaply lasting more than a day. As I write this pur internet has been down for 5 days now. They dont answer the ohone, won't respond to emails and won't return messages. Absolutely stay away from this company