I've been told for months that service… I've been told for months that service was going to be turned on in my area within 2-3 weeks. Nothing. Call customer service and it's some over seas call center with useless people who don't speak good English. I get told the same thing every time.. "I reached out to our installation team and was not able to get an answer but I will send in a message for them and I will personally follow up with you in 1-2 days". Weeks go by, no follow up.

I would recommend Open Infra Ok, to be honest, the first couple of months the service sucked. I almost canceled them. But they were new to my area and they must have done some infrastructure builds and/or maintenance because the last 3 or 4 months they have been great. I am definitely sticking with them. Fiber is the way to go.

Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

Stay away!! Stay away!!! This people are the worst they duped my son to sign two years contract and promise all the best that fiber is now we are without internet at least one day a week broadband with next link we had before never went out

Open Infra fiber optic - bad idea They are trying to lay line in Aubrey, TX. Installation crews have been boring/digging through residential water lines all summer. We are without water this evening; they hit a main line in our area today. As they bore, they leave you a sludge mess in your property’s bar ditch. This is progress?