Open Infra fiber optic - bad idea They are trying to lay line in Aubrey, TX. Installation crews have been boring/digging through residential water lines all summer. We are without water this evening; they hit a main line in our area today. As they bore, they leave you a sludge mess in your property’s bar ditch. This is progress?

Openinfra - bad communication and customer service Scheduled a “free” install that kept being rescheduled via text without any communication with me. When I called, the representative was not helpful in getting me the information I wanted as I no longer want anyone installing anything in my yard and their main office is in TX and I’m in FL. She canceled my account (didn’t know one was created) but I still don’t know if anyone will try to show up at the later date. Based on my experience and other reviews, I will not work with them.

I don’t have service yet, but I don’t have service yet, as they are still installing the lines in my neighborhood. They have installed the box on my house and the line to the street. I think it will be great when it’s done. People are complaining about their yards ???? They are digging in the right of way, which technically is not your property. People are also pulling out dig safe markers, which is illegal. I would assume once the lines are in a crew will come around to fix lawns and remove the markers !!! People are to impatient these days !!!!

Outstanding service updates under… Outstanding service updates under pressure. There was an outage in my area caused by construction and I have experienced ABSOLUTELY stellar updates that felt empathetic, to say the least. I’ve never worked construction, and I missed a meeting due to the outage… but I know enough to say this company is working in a difficult position of providing updates on behalf of 3rd parties that are out of their control. The updates are OUTSTANDING, even with pictures of the work. Thank you! Take your time to do it safely.

Stay away!! Stay away!!! This people are the worst they duped my son to sign two years contract and promise all the best that fiber is now we are without internet at least one day a week broadband with next link we had before never went out